Your server gets more maintenance than my ex wife, and that's saying something. For fooks sake get it right so that players outside of the US can enjoy the game in their own time zone. Spread the maintainance throughout the day, don't screw players in other time zones because America thinks it rules the world. You're ****ing off a lot of partisan countries, including me in Australia. Your "server maintenance" schedule sucks.
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And seems to have been dismissed. Server maintenances keep being planned during EU daytimes only.
In 2015, I think it's already bad that servers have any maintenance downtime at all. By now, even beginning system administrators can build a server array where one server can be serviced without disrupting the entire system. But if you somehow don't have that option and you really need to take all the servers down, then schedule your maintenance so it can be done quick and efficient. A hour a day just for server maintenance seems like way too much.
Update:
So the maintenance started two hours ago, just before the current alliance war. This one is now about to end and us European players will miss out on player xp, alliance xp, specialization coins and leaderboard points. Very frustrating.
"And been ignored" .....Its funny coz it's true! Same issue 10pm Sydney time last night. Happily playing away and then game down for more server maintainance.