For gameplay questions the specific game's forum is usually best. If you can't get an answer there you can also look through our FAQs and then if those don't have the answer either you can submit a ticket (contact us button on the same page). http…
That title was removed from the app store back in 2017 and is not an active title. You can check the support page https://glumobile.helpshift.com/a/robocop/ or the game specific forum for tips from other users but the support team will not be able …
If you haven't already submitted a ticket please be sure to do so. If you can't do it through the app you can use the support site https://glumobile.helpshift.com/a/mlb-tap-sports-baseball-2018/
If you can't submit a ticket through the app you can submit one through the support site https://glumobile.helpshift.com/a/mlb-tap-sports-baseball-2018/
There are a variety of reasons it can stop loading. If there was a suspension we can let you know when it will be unlocked. Since you can't send a ticket through the app you will want to use the support website to create one https://glumobile.help…
There was an issue with baseball where some players managed to trigger a check for getting more than 1 daily reward in less than 24 hours. The issue was cleared up though. If that is the game you are speaking of and you are still suspended send in…
Not sure which game you are talking about but there are a variety of things that can cause suspensions in our games. I would say chat interaction is one of the least likely reasons.
Glad you got back in. If you can't get into the app you can always use our support page https://glumobile.helpshift.com/a/mlb-tap-sports-baseball-2018/
Submitting a ticket is likely faster as we are under a day on TSB tickets but what is the team name? I can look and see if there is an email associated
Not sure if they are able to do that but submit a ticket through the game and the customer care team will assist. The Covet and Design Home teams are not linked to the rest of Glu yet.
Thanks for mentioning it. We received similar tickets and informed the development team. They got a fix up within about 15 minutes of your post. If you still don't see it just force quit and restart and you should see it.
Some of those do. The player of the week and month (such as the July one you mentioned) revert to a lower rating after they are no longer the players of the week or month but are still better than the standard version of that player. Others don't …
The game isn't being actively developed so as newer devices and operating systems come up with different requirements it likely will have issues. We are leaving the game active however for those who are still playing on the devices the game was des…
If you are playing on iOS or Android within the app itself. If you are on Facebook you can submit one here: https://glumobile.helpshift.com/a/kim-kardashian-hollywood/
As far as I know they haven't banned anyone in the beta. I double checked the account named Alex and it isn't banned. Be sure you submit a ticket and the team can look into it.
Stopping at 37% can occur for a few reasons. A temporary ban, you are using a jailbroken device, or you are connecting through a proxy server. For the first one it will be unbanned when the time runs out, for the other two you will need to use a d…
You can find steps to recover an account on our support page https://glumobile.helpshift.com Just click the drop down in the upper left to choose the game you are trying to recover your account on.
Typically loss of ability to donate to the club and loss of chat indicate the team has been restricted due to anomalous behavior found on the account. Most of the time that is a permanent restriction.
sometimes the agent you are working with is on their days off. They will get back to you as soon as they are able. If a paint is applied and doesn't look right that usually means there is an issue with a material or texture and you just need to wa…