Hey there Handle or any other admin that may help. Thanks for the great rewards for the the holiday wish. I'm having troubles inserting photos into this forum, but I cannot claim my rewards for the wish list. Just the flame tribute was the only one I could claim. I've also had two vp milestone reward emails witch I could not claim either...
Looks to me like the holiday reward email was stacked on an already vp milestone that I could not claim. Not trying to be shady jus I've spent cash money on vp rewards that I haven't received.
Total tributes missing in inventory because I could not claim emails
7 emperors tributes
7 reserection scrolls
3 senator tributes
Including the emperors tributes that I got from the holiday prize.
This is only what I've cept track of, im positive there are more but the numbers shown are the only ones I can prove.
I know there are more people out there with this same issue, plz guys post ur threads so support can see the concerns, there doing a good job so far, and hope this mail issue gets solved.
Thanks for your time arrrrrrr!!!
PirateTD aka Pirate
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I have a similar problem but is it on the vip rewards
when i got lvl 3-4 at the same time and in the same mail reward i didnt get a claim button
my reward is 5 emperor and 3 jewelay tokkens and some revive scrolls cant remember how many
ive sent a tickets weeks ago but nothing happends
Hope you guys can fix it
Note: Dreipurs I see that you did in fact state you sent in a ticket.
Thanks for your time.
PirateTD aka Pirate
Thanks for your time Aaaaarrrrrrr!!!!!
PirateTD aka Pirate
I have lost my game, it's no longer on my phone and I want my game back I've spent on gems and had planned on making this my new game to play. Can u plz help me get my game back or at least refund my money. Thanks and hope you can help.
Sadly we cannot help you with account issues like this from the forums. You will have to wait for Customer Care to get back to you.
They have a high volume of issues to go through so it might take some time. Shoot me a private message in a bit if you still don't hear from them.