Error 20003
SecularHaze
Registered Users 1 Posts
I am not sure if this is the proper place to post this,so feel free to move accordingly...
I receive this error 20003 whenever I click to watch a video to receive a gift (potions etc.) After completing an area/dungeon...
Android tablet....any help would be appreciated, also I never receive the gifts and I have watched many many videos.
Thanks.
I receive this error 20003 whenever I click to watch a video to receive a gift (potions etc.) After completing an area/dungeon...
Android tablet....any help would be appreciated, also I never receive the gifts and I have watched many many videos.
Thanks.
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I do have a rooted device but I can't imagine why that would cause the reward to not apply.. since they sure as **** had no problem showing me the video before deciding I wasn't "eligible".
Could we please get an Admin/Dev confirmation that this is indeed the case and the official stance Glu has taken for individuals who may or may not have a rooted device. The reason I ask is I heard the same claim made before in reference to EW3, which I also played (& spent entirely too much money on it for matter, sheesh) but I knew it to be false since I have always played it on my phone which was rooted. No problems, well maybe I did initially, in the first day or so, I can’t remember, regardless though, if I did it was quickly fixed. Anyways.
To clarify an earlier statement when I said "may or may not be rooted" that was because in my case, I too was playing on an android tablet & got the error message but it’s currently Not Rooted. Maybe I should load up the game on my rooted phone & see if it’s not a root thing but a tablet thing.
I previously had superuser access on it a while ago but a few over the air patches ago it got returned to normal & I have been too lazy to do it. Since I had never unlocked the bootloader my data would get wiped so I would have to do backups etc. etc. I’ll get around to it eventually.
I honestly don't believe Glu would intentionally do something like this to a portion of its customer base so I'm not going to get worked up about it yet but Google has showed the problem to be on the rise and wide spread so a quick "Yay,nay or working on it" by a REP would go a long way in nipping this in the bud.
Thx
http://ggnbb.glu.com/showthread.php?96549-Rooted-Jailbroken-devices-and-EW3
Both on EW3 and BG, if you are on or acctually if your account have ever been on a rooted device then your account is "marked" which means no free gems from watching videos.
All I can think of is if he is on Android and you on Ios, or vise versa.The two platforms can't play together.
If thats not the case then dunno you must be typing it wrong or something.
But did you start your game on this new device or did you move over your progress from another device that might have been rooted? Cause once an account is logged in from a rooted device it is "marked". If not it sounds really strange you would get the 20003 Error. Some other error code yes but shouldn't be 20003. Have you had this error sice the first time you started playing or did it start apearing later on?
Can you provide a Screen Shot of the error you are getting?
If you chroot jail the BGI application, or any that use the same reward system, then it is possible for this issue to be bypassed. But, if you don't jail the process then to end up getting your reward account marked. No way around this once it happens.
The reason is rooted/jailbroken devices allow you to cheat the reward system, so it will check to prevent themselves financial loss due to modders/cheaters.
Hate to say it, but there's no way to fix it. It has been reported that if you have connected to a VPN, or have the applications installed this can happen. There are many things that can potentially do this.
Glu can open a ticket with TapJoy to look into it, but I there is a slim chance it will get rectified.