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Banned in Blood and Glory Immortals? Get satisfaction here

admrlhuffadmrlhuff Registered Users 34 Posts
If you are like me, and had spent money and A WHOLE LOTTA TIME playing this game, only to be banned for doing nothing wrong, you're probably pretty upset after getting the canned email response from GLU support.

You can call google, explain the situation, and ask for your money back.

ALSO

Fill out this form - if enough people do, Google will contact GLU and tell them to get their act together.

https://support.google.com/googleplay/android-developer/contact/takedown


the link the app field so you can copy paste it is
https://play.google.com/store/apps/details?id=com.glu.bgc&hl=en

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    lordvaelynlordvaelyn Registered Users 7 Posts
    admrlhuff wrote: »
    If you are like me, and had spent money and A WHOLE LOTTA TIME playing this game, only to be banned for doing nothing wrong, you're probably pretty upset after getting the canned email response from GLU support.

    You can call google, explain the situation, and ask for your money back.

    ALSO

    Fill out this form - if enough people do, Google will contact GLU and tell them to get their act together.

    https://support.google.com/googleplay/android-developer/contact/takedown


    the link the app field so you can copy paste it is
    https://play.google.com/store/apps/details?id=com.glu.bgc&hl=en



    yes indeed im upset. 4.9K gs and for what!!! ty for the form i gonna do it immediatly
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    prkillaprkilla Registered Users 14 Posts
    i did my part
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    jakub1302jakub1302 Registered Users 197 Posts
    Thank you, I´ll joing whatever mass complaint there is.
    EW3: Jakub1302
    BGI: Jakub 1302, the guildleader of Goodfellas
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    almldarnell@outlook.comalmldarnell@outlook.com Registered Users 2 Posts
    Just finished putting in my annoyance. Man this is not right. you can't even get a hold of anyone to plead your case. After spending a great deal of money on the game. AAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!!
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    hmcd550hmcd550 Registered Users 76 Posts
    I understand the frustration you feeling but you need to be patient! The support team will resolve this issue. I have found them to be very helpful once they are able to get to your ticket!!! Hang in there!!!
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    closeexitcloseexit Registered Users 36 Posts
    My ticket response only stated I was suspended for cheating and the suspension would not be reversed!
    Maxumus 50 Gladiator Forever

    Amazon
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    admrlhuffadmrlhuff Registered Users 34 Posts
    they are going to realize a lot of people got banned for the wrong reasons... I don't know how they will p**** the cheaters from us... Since the character data is stored on your device (and people were modifying their characters), I would imagine they would just need to compare a snapshot of the account on their server to see if it was legit...

    oh wait... they don't even have a cloud based save system.. really pathetic. Just reverse the bans GLU - hardly anyone probably deserved it, and you need to start a cloud based encryption system if you're going to continue on.
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    KazejinKazejin Registered Users 26 Posts
    Provide information here the devs opened this thread:

    http://ggnbb.glu.com/showthread.php?130402-Banned-Issue
    Guild: BR TEAM Member: Kazejin
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    atergoatergo Registered Users 10 Posts
    What's the number to call them, I'm sick of waiting to be unbanned. and it doesn't help that I just got the b******* email about how accurate their algorithms are
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    buckhunter74buckhunter74 Registered Users 29 Posts
    I got the same canned response that it would not be reversed
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    buckhunter74buckhunter74 Registered Users 29 Posts
    I urge anyone that's been wrongly banned to visit this thread and flag this app.. we all enjoyed the game.. I for one wish this was going to be fixed but don't see that happening. Glu is being totally irresponsible.

    http://ggnbb.glu.com/showthread.php?130702-Google-Play-response
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    atergoatergo Registered Users 10 Posts
    Does anyone know of anyone that has been unbanned? I ask mainly because I was surprised to get the BS "our algorithms are the bomb, we aren't unbanning you" email just yesterday. I thought that when handles set up the ban thread GLU would have stopped sending those emails out.
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    LINOMORLINOMOR Registered Users 100 Posts
    Stop spending $$$$$ We ARE ON STRIKE!!! Pass This on!!!.....
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