Account Lost / data issue ???

iMagiciMagic Registered Users 6 Posts
So i play on iPhone (ios 8.3)

My account is iMagic (6000+ gs) made on email : andreycrc_98@icloud.com (101 gems on it)

Today 6/05/2015 my game stop working, so i deleted it (but not the save files) and re installed it.

I don't know why there was a "patch" and during it my account got resetted! (i mean i entered as a guest account
i did the tutorial and had to create a new account) i called it iMagic2.

How can i have back my account iMagic? I spent on it much, and also very much time! Please if it's possible can i get it back before the event? (the account isn't deleted because i couldn't create an account caleld iMagic) i just
can't log in it.


Btw now The server is Down? Because i can't log in game

Comments

  • iMagiciMagic Registered Users 6 Posts
    iMagic wrote: »
    So i play on iPhone (ios 8.3)

    My account is iMagic (6000+ gs) made on email : andreycrc_98@icloud.com (101 gems on it)

    Today 6/05/2015 my game stop working, so i deleted it (but not the save files) and re installed it.

    I don't know why there was a "patch" and during it my account got resetted! (i mean i entered as a guest account
    i did the tutorial and had to create a new account) i called it iMagic2.

    How can i have back my account iMagic? I spent on it much, and also very much time! Please if it's possible can i get it back before the event? (the account isn't deleted because i couldn't create an account caleld iMagic) i just
    can't log in it.


    Btw now The server is Down? Because i can't log in game

    Would be easier if you can Set only The account iMagic for the email andreycrc_98@icloud.com and delete other accounts releated!
  • iMagiciMagic Registered Users 6 Posts
    Anyone Have A SOLUTION for this?
  • Sos1980Sos1980 Registered Users 198 Posts
    Restore from iCloud was the only way to restore your account
  • iMagiciMagic Registered Users 6 Posts
    Sos1980 wrote: »
    Restore from iCloud was the only way to restore your account

    Restore from icloud doesn't work :/ it forced a backup
  • LINOMORLINOMOR Registered Users 100 Posts
    Stop spending $$$$$ We ARE ON STRIKE!!! Pass This on!!!.
  • HandlesHandles Registered Users 911 Posts
    iMagic wrote: »
    Restore from icloud doesn't work :/ it forced a backup

    You will have to contact the Customer Care team about account issues such as this. You can either send a ticket from in game or by this.
  • OnlyonceOnlyonce Registered Users 107 Posts
    Handles wrote: »
    You will have to contact the Customer Care team about account issues such as this. You can either send a ticket from in game or by this.
    dear Glu Admin

    waiting for 13 days.I log in the game today
    Prompt IDS_BLOCK, my friend have unbanned. Why is this? For help!

    Did you receive a ban? Yes
    Length of Ban: was 23 hours, increase 1,400000000+ hours.now IDS_BLOCK
    In-game name: NoSeven777
    Device: ZTE V9180
    OS Version: Android 4.3.0

    My characters are a gladiator lv45 GS6166 VP100000+
    Please check my account.please!
    Guild: ISOXT character: NoSeven777
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