I'm going to assume I'm still having this issue as well. I have a kindle fire HDX and my account is still banned. Is there any way this will be fixed this week?
I agree 100%, patience doesn't begin to describe how the players of this game have been. Respectfully, we are the lifeline of glu, and some form of compensation for our wait should be in order. If not in a refund, some form of appreciation of those players who, even after being banned and quite frankly, insulted, are still…
Wouldn't it make more sense to unlock ALL the accounts, then glu can go back to revisit each player to find cheaters. We, the majority of legitimate players, would like to return to the game. And checking each account one by one first, seems to be a longer and much less efficient route.
What sort of guarantee do we have that when and if this problem is fixed that it won't just happen again.This is a huge problem that has lasted over a week now and it hasn't been made clear what caused it. Is it safe to be spending money on this game or any glu games for that matter?
And is there going to be some sort of compensation for this wait? Some of us "legitimate" players have paid both time and money on this game. And those who have cheated, should not be affecting us.
This has become ridiculous, and still no response or fix?! I spent money on this game only to find out it was a waste because someone messed up. There's no apology or reason why just an email I got from some Arbar Khan telling me it will not be reversed and stated I deserved this ban then tagged a link to the terms of…
Ban? Yes Length of time: 24 hours then 1400000 hours device: Kindle fire hdx In-game name: mikeywulf OS: fire 4.5.3 Additional notes: I messaged glu and was sent some generic message that stated I somehow deserved this for violating (they did not specify) and have not responded since I replied. Hopefully they fix this…