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My Game has been glitching for 5 days, No Help has been given!!!

Miguelito86Miguelito86 Registered Users 29 Posts
Hey Guys,
Right before the update my game started glitching by offering three quests at a time at any given location which screwed up my single and stopped it from being able to gain sales. I have been waiting on anne to call me from starbeans for a week. I have emailed customer support like 6 times. I'm so annoyed because I stupidly spent a decent amount of money playing this game and now its all for nothing. After the update, new quests came in, but none of them affected the single and the three starbeans quests are still sitting there. My sinbgle now finished in last place after all this and it's still sitting at the right top screen, and it's not offering any new quests now. WTH?!! This is ridiculous, escpecially when you actually have spent over $100 in the past month playing this game!!!!

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    yodilityodilit Users Awaiting Email Confirmation 31 Posts
    Request a refund through your App Store.

    It took them more than 2 weeks to reply and they weren't even able to help, it was simply a "we'll look into it."
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    Miguelito86Miguelito86 Registered Users 29 Posts
    Still waiting with no answer
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    GluJennGluJenn Registered Users 80 Posts
    Can you PM me your GluStar ID?
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    Miguelito86Miguelito86 Registered Users 29 Posts
    Eqmqwy9v. Sorry don't see a pm option on my phone.
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    GluJennGluJenn Registered Users 80 Posts
    Thank you!
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    Miguelito86Miguelito86 Registered Users 29 Posts
    Two weeks now and it's still not working. So frustrating. Is there a way to get a refund on all in app purchases since the game has been rendered useless at this point?
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    ParisHollywoodParisHollywood Registered Users 42 Posts
    Two weeks now and it's still not working. So frustrating. Is there a way to get a refund on all in app purchases since the game has been rendered useless at this point?

    I would't hope to get your money back, just hope that you get a useful response.
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    Miguelito86Miguelito86 Registered Users 29 Posts
    I just can't understand why they haven't fixed it by now. It's ridiculous.
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