badly need help..crash and lost data..

petisaychenpetisaychen New Member5 PostsRegistered Users
it all started when i update my ios7 on my ipad mini..

Comments

  • BHDBHD Junior Member 74 PostsRegistered Users
    The admins aren't on here 24/7, but their normal response:

    If you have serious technical issues that just cannot wait, please submit a Customer Support ticket here: http://glumobile.custhelp.com/app/ask It may take up to 48 hours to get a response. Please keep in mind that we have dozens of games, across hundreds of devices, with millions of players.

    If you have any questions regarding your account currency or your purchases or anything related to a transaction on your account you are required to submit a ticket to our Customer Care team and address the issue via email here: http://glumobile.custhelp.com/app/ask

    I'm just a fellow player trying to help.

    Do you have a backup that you can restore?

    I use the cloud backup from the title page.

    You may lose some of your recent play etc. but will regain those precious weapons etc.
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