My everlasting deepest thanks to tech magician wacamoe, who managed to help me transfer my game!! Glu... this guy went above & beyond, he's amazing & deserves a raise... for real... thanks to you wacamoe, I'll be enjoying playing kkh for a long time to come on my shiny new tablet. I still can't believe it. Just awesome.…
When your games are crashing... are you getting this message: "Unfortunately Kardashian has stopped" Have you guys heard of ppl not being able to transfer their games to new devices, has anyone????????
Android Samsung Galaxy Tablet (Version 5.0.2) v4.1.0 Level 41 Female Game will not transfer from old broken tablet onto new Samsung Galaxy Tablet. Every time the game is launched the same error message appears: "Unfortunately Kardashian has stopped" My old tablet is dying, I need someone to advise me how to transfer my…
Enough Tech Support Available to help Paying Customers. A customer service number would make sense, for a product this popular, especially with so many issues constantly.
Thanks Charli... I don't know how to do that & am afraid to risk screwing it up. When I sign into Google Play, and look at the apps attached to my account... KKH is there!!! So is Stardom. Even though neither of them are installed right now! So I KNOW that the Google Cloud saving area has my game! It just won't OPEN!? The…
Yup... it's up to date... I bought the home in New Orleans & the pet bird! I also clicked on that permission pop up. If I have to wait until the next update, my game will be gone... the tablet barely operates at this point.
So my tablet, along with my $1500+ legitimate game will soon be gone... I'm so glad that I spent all my real money buying k stars over the past year! Three comebacks completed, every home, pet, event items... poof!
Well... I synced both devices in settings, everything is up to the minute. Cleared the cache on both devices... held my breath as I restarted the old tablet. Rebooted both, signed into Google on both... reinstalled, tried to open & still get the following: "Unfortunately Kardashian has stopped" I hope to God someone gets…
Thanks Charli.... I figured... wow, this is it! Reset everything, all good... everything updated, synced... tried to open the game... SAME ERROR: Unfortunately Kardashian has stopped. The game IS there, it's taking up memory space, I can clear the cache etc... It just won't communicate /open. Thanks koko... but the set up…
Exactly... thanks Dolls. I guess if my old tablet dies & I lose my game, I tried. All three comebacks completed, own every home, pet, event items... all done legit. It's a tough pill to swallow. Hoping to hear from someone before it's too late, that tablet is fubar! xo
I'm so thoroughly confused now... how do you manually set your game to save? I've got no idea & none of the other ppl on G+ or here, that have had their game just magically transferring over to their new devices, are doing that. It's more like a general, "Oh.. wow, suddenly my game is on my new phone!"...type of deal.…
Yes, I'm signed in on both devices. I have my game on my old tablet, but it's old & won't last long, which is why this needs to transfer now. Thanks for trying to help me.
Someone told me to check to make sure that I was signed into "Google Drive"... I am.... on both devices.. but the usage in the drive is at 0%... look, idk about this stuff, I'm not a tech person. Ugh!
I remember it did ask me, of course I clicked yes... kkh updated, I bought the New Orleans home & pet... I just looked at Google Drive on BOTH of my devices, it's downloaded, but both accounts show that 0% is being used, they both look empty!
Thanks Vats... I'm signed into my Google account on both my old & new devices. Is that what you mean by Google Drive? When I look under my active apps... KKH is there, even after I Uninstalled it!! I wish I understood how to post screenshots here, because I'd LOVE to post some! Everything looks fine, it should work! Thanks…
I've been at this all day yesterday, all morning today. Google Play shows I'm logged in... I've Googled every possible thing I can think of.... all my settings are spot on. Everything should work. I'm on a brand new Samsung tablet! Why is this happening?
Idk... it seems like everyone else has had no issues. I swear... I could literally burst into tears of frustration. I've been screwed over so many times by this game... unreal.
I'm so happy that it's working for some of you. I followed all the steps to a tee... but unfortunately it won't work. I'm signed into Google.. it even says under the apps attached to Google that KKH is there... but it doesn't work! It will download /install the game just fine... the flash yellow Glu splashy screen loads...…
So you aren't able to talk to anyone at Glu, or get an inside scoop in any way? Can you escalate the concern or anything? I have no idea how they run things.