Francis wrote: »
Customer Care confirmed that they are already talking to you. they have 3 different tickets in the system with 2 already resolved.
Dj33transam wrote: »
Do we have to submit a ticket for every problem?? In the past I had success with just contacting customer care with screenshots and information in my messages. Do we now need to submit tickets or is contacting customer care directly ok??? I ask because about a month and a half ago I messeged customer care with info and screenshots and they replied and helped out. It's been a month now since I've messeged them with info and screenshots and haven't had a reply...???
xsgt1 wrote: »
9 Days ago I posted a complaint to Customer Service. Still waiting for a response on that complaint and several other !!!
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