Missing Diamonds

leewilli0270 · January 2015

First of all, since the update i have had the same problem as others. one problem I have not had until now is my diamonds coming up missing. There is no notice that they were won by other players, and while the game was telling me that there were server errors every time I tried to do the PvP tourney, when I went back in my vault and went from 10,000 diamonds to 200!! This is such a great game when its working, but you guys got to get this fixed cuz its starting to get aggravating. Oh, n not to mention, every time something like this happens I go from a manageable rank back to a ****py one. I was at 7,000 something, now back to over 10,000...

udt32000 · January 2015

I'm having the same problem, keep getting the server error message in PvP. After restarting the game,my diamonds went from 29,000 to 99. This is the second times that happen.

Yann_France · January 2015

Same bug also since the new update.
I spend 5 hours to play and more than 40000 diamonds lost !!!
Sometime 1260 diamonds to choose on pvp just after the restart.

poorcharlie · January 2015

Has anyone had the pvp request 1024 diamond s for a match? It has happened to me twice and each time my vault has been depleted.

Francis · January 2015

For the missing Diamond issue: are you playing on Android or iOS?

Steve_S · January 2015

Francis wrote: »

For the missing Diamond issue: are you playing on Android or iOS?

As I also reported in the Bug thread, I am on the Android version. I have experienced the lost diamonds several times now as well as the 1240 to find a PVP.

MiMax · January 2015

Same problem here, also on android.

Delbar · January 2015

This is the third time, loosing more than 28,000 of diamonds! To find a new target it asks for 1,240 and I'm playing on android. Hours playing for nothing unfortunately!

Francis · January 2015

Thanks for letting me know. We have dispatched this to the Android team and will be researching it right away.

Yann_France · January 2015

Hi Francis

It's ok for me. No more bug with the diamonds now. Thanks.
Android 4.4.2

Fireace75 · January 2015

I am still having the issue as above. I am on Android. Plus when my defense lost, diamonds get pulled from my safehouse, not my base. Help
Lost about 20k diamonds so far, and no way to save them up.

Handles · January 2015

Have you tried a hard reboot of your device? This may stop the issue.

Steve_S · January 2015

Handles wrote: »

Have you tried a hard reboot of your device? This may stop the issue.

Rebooting my Android device numerous times and still have same issues.

StageofHistory · January 2015

I'm also getting very frustrated that diamonds are being taken from my safehouse after being banked or rewarded... I've had numerous times that thousands are taken from my vault after defence losses, and there's no way that much had built up since I last banked. I'm playing on iOS.

bouchedag™ · January 2015

StageofHistory wrote: »

I'm also getting very frustrated that diamonds are being taken from my safehouse after being banked or rewarded... I've had numerous times that thousands are taken from my vault after defence losses, and there's no way that much had built up since I last banked. I'm playing on iOS.

It seems this was nerfed but the in game text wasn't updated. If you read the FAQ, it will explain it to you.

BrendanF · February 2015

Another thing I've noticed is that sometimes when I collect diamonds they are not being added to the total in the vault. Ayone else have this problem?

Missing Diamonds

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