So I waited 3 weeks after reporting my issue to customer care about the gold missing when leveling up and how the pvp crashes was affecting me, and the diamonds from the heavy gun trial, for them to tell me sorry, we can't can't give you the measly 25 gold that you didn't get leveling up or the diamonds. What a crock. I'm about to the point of deleting this game, and finding another one to play that's not nearly as glitchy and has more than one person working responses from their customer care.
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