So I paid real money (gold) for the Scorcher Elite yesterday. Whenever I equip it and try to use it for either PVP, or Campaign, I get booted out of the game. It sucks worse because I had already used a large stash of diamonds and cash to upgrade it prior to going into PVP. I also lost at least 4 energy credits trying various things to try to get it to work. I'm getting very frustrated with this game. I sent a notice to "Customer Care" and haven't heard back yet. Any ideas on how to make this thing work?
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I had tried closing and reopening the app several times prior to asking for help. I hadn't turned off and restarted my device however (Samsung Galaxy Tab S). That did the trick!!! Thank you SO much for your help!
Glad you were able to resolve the issue!