I had a win streak snapped this morning by a bogus error. I had just completed a winning battle and as the screen to claim victory started to come up, I ended up looking at a Server Maintenance Error as shown below:
After I press the restart button and the game immediately restarted, I checked my battle log. Of course, it shows up as a loss. But isn't it amazing that GLU was able to do a Server Maintenance in less than 30 seconds (he says tongue-in-check)?
The battle log is shown below.
I have contacted customer support about the supposed error and will report back as to how long it takes to get an answer and what is the result.
Comments
I have seen the Resync message another of time. But never the server maintenance to date.
You can count on Glu to invent new ways to mess the game up.
Boy isn't that the truth. The sad part is that for must of the problems, all that needs to be added to the program is a simple do you want to restart now, yes or no? What is really frustrating and annoying to all of us is that it happens most of the time as soon as we have completed a winning battle.
I've been reading posts about organization of an Amazon group weekend "strike"; I doubt it will be successful, but I'm interested enough that I'm going to look into it.
This scenario also aligns itself with RALINA's experience of minimal impact if you just let the device sit for awhile and do not immediately reboot (restart).
At the risk of bringing on the wrath of God, these errors have never happened on Google Play at the rate you guys are describing. I'll get a CONTENT UPDATE or RESYNC maybe once or twice a week.
Now that sounds more reasonable. BRAD, you're always going to have streaks broken; it's because of the way you play and the sheer number of battles you can register in any given hour. I haven't had any streaks broken because I am on permanent cruise control; it's not because the servers haven't hiccupped but rather I wasn't playing when the fault occurred.
When I see that CONTENT UPDATE restart, for example, it's usually waiting for me when I pick up the device ... I click restart and there's no problem. So if you're constantly playing, you're going to have your streak(s) broken; it's unavoidable.
If you pick up your device, fight 2-3 battles and have your streak reset ... you won't be accompanying me to Las Vegas because that's just bad luck.
** SMILES **
... We are aware of the issue. It happens because of IOS 9 higher memory consumption. The game performance shall be improved in a 4.0.0 update. .....
Interesting, an ongoing problem, since IOS 8 is now caused by iOS 9, LMFAO (excuse my French).
Blame the operating system, now that's a good one considering that the OS was released to beta eons ago and presumably any interested developer had the system requirements and API (application programming interface) well in hand and documented BEFORE the release in 09/15; so this problem never existed before then right?
Now if I were to speculate about Apple's methodology, any significant changes to IOS were designed to support the iPhone 6S ... if I were to speculate, that is.
What they're neglecting to state is that it's THEIR application that is consuming too much memory. The OS is the OS and has it's requirements (non-negotiable); you either work within the framework OR take a hike.
Now to be perfectly fair, just because there is a new version of software available doesn't necessarily mean you should install it.
***SMH***
So true, GLU is definitely the master of trying to baffle. In fact, check my upcoming post that will be title "Laugh of the Day - A Customer Care Response."
Yes to be perfectly fair, you do not need to install the IOS update, and quite honestly, most of the time you do not want to. However, Apple has taken installing the IOS updates to a new level. As far as they are concerned, unless you are a moron, you want their new update for security reasons (I'm sorry, I though Apple didn't have security problems, LOL).
We are constantly closing popups asking you to install the update now or schedule it for a later time. Then when you backup to iTunes, you are constantly bombarded with "there is a new update x.x.x, do you want to update now? What really "chaps my hide", is once you have updated, it is practically impossible to revert back to the original IOS.
I am aware. It's a shame you can't turn that d.a.m.n notification off, but that's the way Apple has decided to push updates; I suppose they justify this by protecting their customers from themselves. My problem is it's my fracking device, let ME decide what I prefer, even if I don't know what I'm doing.