I don't know what's your campaign level but if you have full level 320 then & then you will get 2 VIP in a week but if you have level less than 270 (i guess) or so then it will give only 1 VIP in a week during global event.
I hope you have same issue if you are not having full level. Just increase your level to full and there should not be any problem as far as I can see.
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What should I do to enter in a VIP Event?
This also happens to me ...
What should I do to enter in a VIP Event?
I don't know what's your campaign level but if you have full level 320 then & then you will get 2 VIP in a week but if you have level less than 270 (i guess) or so then it will give only 1 VIP in a week during global event.
I hope you have same issue if you are not having full level. Just increase your level to full and there should not be any problem as far as I can see.