Hi guys, so after buying the Milla character only offer and a 100 gold pack, it seems like Google play immediately send the receipt email of both transactions. Yet, it doesn't seems like the game will reward me of my purchased items.
I obviously made a ticket about it to the dear customer service care who, after sending that lovely automatic message, doesn't seems to answer my other messages, it has been 3 days and I was wondering if, like the title implies, I am getting scammed?
I mostly thanks you guys for your attention and apologize if any faults reside in this message, English not being my mother language.
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Comments
Send them 3 to 4 mails at once..
If they dont rply...Send more after 24 hours ...
I think that will work.
Now u shud send them new fresh mail.
Close old msg and send new one ..
Only say hi first ..then they will send u automatic reply...
After receiving that ...
Write down whole problem ..I hope they will rply
ALL Sales Are Final. You will not get a "refund" of any sort even if you didn't receive what you paid for ...
... this is a long established policy of GLU; believe it or not, you actually agreed to it.
He has one choice left...
All his clan mates shud mail glu for him .
Maybe that can help.
It's really very simple, no wishing, no hoping, no wondering ...
Only a fool would "wait and see", especially when dealing with GLU.
You purchase something, it had better be delivered immediately ...
... if NOT you take things into your OWN hands.
Instead of proving that you made a purchase, now GLU has to prove that they actually delivered the item you purchased ...
... I don't know about you, but I know what position I would prefer to be in.
It really IS that simple. :cool:
I just want to add this caveat ...
... if after more than 10 days, GLU does finally deliver the item you purchased, they might (and that's a huge "if") charge you again ... fine ... and if they don't, that's their problem and NOT yours. Now if you repeatedly dispute a charge with your credit card company from the same vendor, your bank may start to believe you're insane.
Imagine if you had purchased a weapon? 10 Days later and the purchased item is now garbage, whether they deliver it or not.
Good Luck !!!
Everyone knows how they treat us.
But don't loose hope ..wait for a few days more...let's see what thy do
But keep wait wait and waiting ... Might one of thier dev team look upon your problem and solve this issue ... That's all .... !!!