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redtrunk

redtrunk · Glu Moderator

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redtrunk
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  • As far as I know, 5 star players are still obtainable from #1 draft picks. That said, I'll ask the dev team to investigate further.
  • As of version 2.0, we are not planning on updating rosters. I can't speak to any future releases, but for now rosters are going to stay as they are.
  • Currently, I do not believe there are any plans to do this. But I can pass this along to the dev team and see what they think!
  • We actually suspect this is a bug. However, if several people were all getting this same thing to happen against the same user then something else might be at play. Can you PM me if you remember the name of the team you were playing against?
    in Cheating 2 Comment by redtrunk July 2016
  • I am tempted to let this thread keep going - despite my frequent requests that everyone play nice, apparently no one wants to. That said, I think we need to keep some sense of decorum around these parts, and as such I will be closing the thread. Be…
    in Cheating Comment by redtrunk July 2016
  • I'm closing this thread, because once again, it has devolved into name-calling, bickering, fingerpointing, etc. Seriously guys, I will not tolerate this. I will not hesitate to start handing down punishments for this behavior. I have warned everyon…
  • Cheating detection is done automatically, although I will say that it should not be flagging users who are spending to get their gold. Please PM with this user's information and I can look into it.
  • I can definitely look into it. Did you find that games were harder to win this week specifically?
  • The reason for the 99999 price is that this pick is not supposed to be available for purchase. We only want to give this draft pick as the replacement prize in the event that you already have the reward in a given week, and it is not intended to be …
  • If you are having the Android logout issue, please post or PM me with the name of the team that can't be logged out with. We are still looking into this issue, and it is incredibly helpful if we can look into the data for particular accounts. Thank…
    in Gmail Comment by redtrunk June 2016
  • I do apologize that this thread got so out of hand. I have handed down some bans and other infractions for users who were misbehaving in this thread. Since it was brought up, I am not trying to stifle anyone's ability to freely discuss what you want…
  • I'm closing this thread since we are once again running into public accusations, name calling and general negative bad behavior between users. This has to stop y'all. I will not tolerate it, and I won't hesitate to start handing down bans. I would…
  • Unfortunately, you can't play on Android with a team started on iOS, or vice versa. You can play on different devices, so long as it is on the same operating system.
  • I'm going to step in here and close this thread. This has turned into users just insulting each other, which - as mentioned by several of you - is not allowed on this forum. Please reread my stickied post about personal conduct on this forum if you …
  • If anyone experiences this bug (where a number of walks happen in a row), or any bug where the score balloons up to crazy levels, please PM me with your team name and the name of the team you were playing against when this happened. We are currently…
  • Sorry about that, there should now be room!
    in redtrunk Comment by redtrunk June 2016
  • I can personally assure you that this is not a Glu employee, nor someone who knows a Glu employee - doing something like this would be a pretty serious violation of company policy. Beyond that I can look into it. However, in the future, please avoi…
  • As a general note, you should PM me if you have something specific to your account that you want me to look at. I'm happy to help, but it'll be easier for everyone if you just send a PM my way. Thanks!
    in redtrunk Comment by redtrunk June 2016
  • As everyone else has said, you will receive a 5 star or better draft pick. You have a chance at Primes or Legends with these draft picks, as well as the normal 5 star players!
  • This is the first the team has heard of this glitch. Can you elaborate at all?
    in Fix glitch Comment by redtrunk June 2016
  • Hey guys, I'm sorry you've had such trouble with customer support. Your feedback is very important to me personally, as well as everyone on the team. I'll do my best to make sure this kind of thing won't happen again. Additionally, you can PM if you…
  • If you collect the required trophies, you will be able to turn Rookie Mike Trout into Elite Mike Trout! To answer your question, there are not intermediate steps, the conversion will happen all at once when you collect the required trophies. Hope th…
  • I am sorry to hear you've been disappointed with our customer support. Please send me another PM and I'll do my best to take care of your issue. -redtrunk
  • If you suspect another user of cheating, please do not post on the forum about this. You can PM me about it, but we are going to avoid witch-hunting on the forums.
  • If you go to the Settings menu in game, you can log in with an email address. Then, you can go to another device and use that same login information. The one restriction to this is that you can't play cross-platform (i.e. you couldn't use this acco…
  • Please do! Seriously, if anyone sees anything objectionable, do not hesitate to tell me.
  • For a couple of different balance reasons, the number of club points awarded don't match the individual points in the Prime events, even when there aren't any accolades active.
  • Hey guys, I've been seeing a lot of these threads so I figured I should address this. As I said on the forums before the weekend, the prize for this weekend was a #1 Draft Pick if you already had the Prime player prize. However, going forward, if y…
  • I think I can speak for anyone on the TSB team when I say that we are 100% aware that there is cheating going on in this game, and we will also admit this. I take cheating VERY seriously and do not treat it lightly. We are working very hard to impro…
    in Cheating Comment by redtrunk May 2016
  • Are you already logged in via email or Google+?
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