Free Gold Offer Stopped Working

Since December 23, I am no longer able to get any free golds. The video button keeps saying there are no videos and the view more offer button makes the app freeze.

I contacted customer service through the game but they kept giving me general suggestions which did not work. I have tried restarting my phone, fully closing and restarting the game, reinstalling the game, and relinking to my Facebook account. I have tried all those methods over and over again, more than 3 times, and it is still not working. Any help would be appreciated.

I am using iPhone with ios 11.2.1.

Answers

  • arisa_atreidesarisa_atreides Registered Users 19 Posts
    Never mind, it seems to start working again starting today. I can watch the videos and open the more offers now.
  • DashingMikeDashingMike Moderators 664 Posts
    Hey there arisa! Glad to hear it worked again! There usually is a limit day to day so if you've reached the limit, you won't be able to do any more offers or videos. If this happens again and you haven't reached the limit, please contact support and let them know.
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