I have been having a lot of "watch video" problems. I watch videos a lot to speed up recipe prep. I get these bad videos that don't finish playing and afterwards no other videos will play. One time it happened again, I tapped and tapped and the screen is just frozen. I left the game, came back and BOOM! It showed I purchased that last slot of recipe prep and I was out 1000 gold! I ABSOLUTELY DID NOT make that purchase! I contacted tech support, and even though they have received several complaints from me before regarding the video play problem, they are saying I purchased the slot and refuses to refund. I am messaging them daily, attaching proof but so far nothing!! This is so ridiculous! 1000 gold! That coated me 50 bucks!
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