Free gold videos won't load

kat2894

I'm having the same issue with rewards videos loading that is discussed so thoroughly in the thread below. Customer care only parrots the same troubleshooting tips over and over (all things I'm already doing). And told me that it must be the age of my (year old) phone. It seems like there was a solution in the past (according to the link). Is there?

https://communities.glu.com/cooking-dash/discussion/5437610/videos-dont-play/p1

lavender8

Same issue here too. Haven’t been able to load ads in days.