I was asked to reinstall my game so I could play the Trial of Style . I was getting the venues from last week. I was able to play yesterday with no problems. This morning I sign on and it starts downloading. I notice all my progress is gone. I can't use the Facebook trick because all my friends are showing up. I just lost all my progress.I have played this game since 2015 and it's all gone. Including all the money and time I spent on this game. Something is wrong. I want my progress back. I don't think it's fair to ask me to keep reinstalling the game. You have to fix the problem on your end. I hope this game doesn't become like Ramsay Dash.
gypsychk said:Lost mine again. Have reported to customer service.
Lost mine again. Have reported to customer service.
Still haven't heard back from support. Game data came back but not all the way. Had brown dash working on black. It took me all the way back to start of brown.
i also have this problem after reinstalling I reconnected my facebook and I didn't get my progress back. user name nasy35
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