I have been unable to participate in Trial of Style for months. I have had the little gift box icon next to my trial, and when I click on it it tells me my rank is zero, and to join the next Trial. When there is currently a Trial in session, I see the same message, next to the leaderboard. I basically can't actually enter the area where you select a stage. It looks like I have a prize to pick up, but no way to actually pick it up when I click on the Trail icon.
I have made 2-3 tickets over this, and have had my game upgraded, uninstall/reinstall, and have even moved to a brand new tablet with the same issue. I would really like to be able to participate in the Trail. When it first started, I was able to participate, but one day it just no longer allowed me to. The final response I got from in-game help is that this is something they are working on. Can anyone help me with this issue?