I'm having the same trouble, too. I wish Customer Care people were more sincere. When I reported that I am unable to load Trial of Style, they said to check my internet connection. I told them I already have checked it many times, they don't seem to care. I was in the top 3 for the first two trials, and now for this final 3rd one, I am unable to load the TofS. It is sooo frustrating!!
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