I opened the app and went to the prep kitchen and a cooking dash box appeared saying mutlple crashes detected contact customer care and it gave a long code , it began with F4 - . I panicked and closed the game and restarted and everything looks fine but I'm a bit afraid to play. Lately my only issue has been no ads loading . I did not download the most recent update. I usually wait a few weeks to make sure all the bugs are worked out and it is safe.
Should I be concerned? Anyone else get this. I wish I had screen shot it, it was a box that was similar to like a special weekend event box, same colors and lettinging.
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Contacted customer service who was less than helpful and assumed I was an idiot by the response I received (equivalent to “turn your device off and back on” —- though more detailed in the condescending nature (as if I had not tried what I know could be causes already before contacting).
now I have spend hundred of dollars ... years playing ... and have about 160 gold as we speak...
and I have zero help.
*FYI... they closed my ticket without knowing if the problem was fixed and there is ZERO way to open a new one. None.
So here I am. Disappointed in yet another Business who seems to only want your money, then won’t put time in to help those that give them life. Sad, this was my favorite game. Ugh.