Ever since the app update, I’ve noticed that I got booted out of every episode I finish (successfully passing the episode or not). This sometimes leads to my progress not being saved, but it still takes away my supplies/VIP tickets/prep recipes. I’ve tried playing twice since last night, and lost Auto Chef & Swift Serve VIP recipes along with 10 supplies. I’m unable to provide any snapshot here as I just got booted out once done with an episode. I see that this is an ongoing issue that players lose their VIP tickets & prep recipes since Trial of Style. If this is not fixed, I see no point of playing this game anymore as progress isn’t saved and I lose my collected recipes and supplies as well.
Please compensate my lost VIP recipes and supplies here. Customer Service should inform players once this is fixed as it’s no use playing the game when progress isn’t saved.
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I am bummed with how customer service would keep me waiting forever and the issue isn’t resolved. So I gotta post the problem here.