Yeah, 2.0 features would remove trial of styles as well as saucers. If you'd like it back on you can let them know and they'll be able to add those features back. Could you explain further what you mean by not load? Do you just get Flo juggling or a…
Hey there @Dennie. All avatar items/pieces will be available in this wheel except for Enso Sushi and Bouncy Birthday. The items from those two avatar sets won't be available in the wheel.
@kaiamahala Unfortunately that is the usual troubleshooting. What device are you on? If you're on a cell phone, can you try using your LTE and see if you're able to play?
Were you Facebook connected? If so, play a couple of episodes and then try to login. At that point you should also be able to contact customer care. They’ll be able to help recover your progress.
It is a new set and it will not available in the wheels. As it is limited time it won't be available after the 7th. However, It may come to visit the Style Sets again after that!
@doantuankhoi Which config are you on? Are you on iOS or Android? If you're on iOS you should be on config 3876 and on Android you should be on 3687. You can locate which config you are on by going to the Settings of your device and then scanning ve…
No. As you didn’t take screenshots of the milestones from the last Trial of Style, we won’t be able to help recover them. We can assist you in recovering your saucers if you lose them in this upcoming one as long as you take screenshots of the miles…
Unfortunately, no. :\ Sadly we are not multiple device login friendly so if something wasn’t synced and the other device had an older save, you may lose progress.
Hey there @nprioleau. Sorry to hear that you've lost your saucers. We have had some players who had issues with losing their saucers. Are you logged into Facebook? Unfortunately, we need players to screenshot lost saucers so that we can verify that …
I'll pass along about wanting to add Gold and prep recipes to the High Roller Wheel. The Enso Sushi is not available in style sets yet because of some upcoming events where they'll be available as prizes. Please look forward to these events soon!
Enso Sushi Series Finale should be open now! Sorry for the confusion. Once the event is over, the Series Finale will be closed but you'll be able to keep your saucer.
Hey there @HeidiFish. The series finale are limited now. When it comes back, you should see it just fine. As you've beaten it, please rest assured that you'll keep your saucer.
@mstiepup75 Sometimes there are new avatar sets but the tokens for those avatar sets are not available in the wheels. Avatar sets are released first and then in 2 updates time, they'll be available in the Wheel to be earned. If you'd like the avatar…
Customer Care is busy so it may take a bit for them to respond back but they will help resolve the issue that you are encountering. We do have reports of players having difficulty getting into episodes when the new version is out. Can you try toggl…
Hey there @mstiepup75. Thanks for letting us know about this. The team is aware of it and looking to get a fix in for this as soon as possible. If you're only seeing Coins, its because you have all available avatar items from the wheel at the time.
Sorry to hear that @BT12. Sometimes players see that message when not everything is downloaded. Could you try toggling your wifi off and on and see if that helps?