This happens when the content is not fully downloaded. Can you launch the game and leave the game on for about 5 minutes and then start playing? Maybe that'll help with the crashing? (View Post)
Hey there! Sorry to hear that. Please keep working with Support and they'll help troubleshoot your account. The game may require an uninstall/reinstall to have the new features back. Please ask them … (View Post)
Sorry to hear that! Please contact Customer Care through the Settings of your app and they should be able to assist you with recovering your account. (View Post)