Game freezes after latest update

s2000

After the holiday update that came out yesterday the game freezes after each killing and before it goes back to the map. I noticed a new feature where it shows a picture of a girl who asks if you want to upgrade your gun. I think this may be causing the problem. I've never had any game freeze on my phone before this. I've been playing this game for a while and I love it. But now with it freezing after each hunt it's impossible to play. Can you please troubleshoot and fix this problem?

s2000

I am using a Samsung Galaxy S3

s2000

I am signed in with my Google account. Does the game save my progress to my Google acount after each hunt? Maybe there is some type of hangup there? How can I unlink my Google account from the game?

bruce powell

s2000 wrote: »

I am using a Samsung Galaxy S3

I I am having the same problem with my galaxy s3 I just bought some coins and I'm afraid to uninstall the program for fear of losing the coins.

Unknown

Please be sure to submit a ticket with these issues using the "Submit Ticket" at the top of the screen. The teams do get these and are working to resolve the underlying issues. The tickets help us track problems as well as better understand which devices and platforms are having issues.

Copperhead

Same here. I used my charger USB cable to connect to a pc, then I deleted the two glu folders and this fixed everything.

Sunny Thai

Same here. After a hunt I get kicked out of the game. It even took me into a reboot a few times.

Sunny Thai

Sunny Thai wrote: »

Same here. After a hunt I get kicked out of the game. It even took me into a reboot a few times.

I just submitted a ticket.

Cheers
Sunny Thai

s2000

If you take a look at the recent Google Play reviews you will see tons of people are having this problem since the update. Any way to uninstall the update? Or offer the old version?

Copperhead

Just delete the two glu data folders and it will be fixed. You won't lose anything, and the only inconvenience is in re-downloading the Region maps 2 and above. None of your points or status or levels or accomplishments will change.

joe143

Copperhead wrote: »

Just delete the two glu data folders and it will be fixed. You won't lose anything, and the only inconvenience is in re-downloading the Region maps 2 and above. None of your points or status or levels or accomplishments will change.

How do you delete the data files?