Dear Glu & Deer Hunter 2014:
I recently downloaded the new updated Deer Hunter 2014. Played for a while. And, then exited and came to play it again an hour later.
A pop-up came up, saying that Deer Hunter 2014 is "damaged" and that I should delete it and re-download it from the App Store.
It downloads.
I click on launchpad to play it. But, guess what?
All of my money is gone. All of my levels (I unlocked nine so far) are gone.
All of my guns are gone. All of my gold is gone.
Furthermore, it's imperative that I mention that I really supported this game.
Meaning?
Meaning, that I paid money to purchase various items offered in the game.
All those in-app purchases pretty much went down the drain.
This is completely unfair. I would like to get back the items I paid money for. I feel completely betrayed.
What bug was put into the new update that it got damaged?
sincerely,
frustratedcustomer1
ps - If you need account info, please private message me or email me. I'll be more than happy to provide it.
Comments
Only way this can be resolved is by such info submitted through a customer care ticket. Link to submit one follows, good luck! Fyi; help may take a little while as I'm sure they are busy.
http://glumobile.custhelp.com/app/ask
Thank you both for your help. And, when I go to options, I do not see a "restore purchases". But, I shall try the submit ticket option. Thank you guys for your help.
I hope the bug in the recent update gets fixed. Take care guys. Have a great evening.
Was this on an Android or Apple device?
Thanks!