progress has been reset to zero! :(

2

Comments

  • badmutha495@gmail.com[email protected] New Member Registered Users 1 Posts
    I also lost all my progress I'm on an android by Alcatel from T-Mobile
  • lisai9093lisai9093 New Member Registered Users 1 Posts
    Same here. Progress loss after Time Machine restore. Can u guys upload progress to iCloud or Game Center to prevent data loss?
  • DarknessZ24DarknessZ24 New Member Registered Users 1 Posts
    Just updated the app on my Mac Mini with OSX 10.9.2 and the game lost all my progress. I was level 41 and had all region 9 weapons maxed. Went through the first 2 hunts, exited the game and re-opened. The game started over again. So it's not saving any progress either.
  • samnic1samnic1 New Member Registered Users 2 Posts
    Was at level 46 2.4 million osx 10.9.2 all weapons to the hilt????
  • SlabackSlaback New Member Registered Users 3 Posts
    GluAdmin wrote: »
    Everyone- we'd need to know what devices/OS you are on please!

    I'm running a MacBook Pro OSX 10.9.2

    S
  • SeRFeRSeRFeR New Member Registered Users 2 Posts
    GluAdmin wrote: »
    Everyone- we'd need to know what devices/OS you are on please!
    HI!

    I lost my progress, weapons and money after last update 2.0.1 Apr 23,2014

    I'm playing on MacBook Air, OS X 10.9.2
  • SlabackSlaback New Member Registered Users 3 Posts
    Hi Glu!
    I'm being sent back to zero every time i start the game!
    I'm running on MacBook Pro OSX 10.9.2
    Pls Help!
  • SlabackSlaback New Member Registered Users 3 Posts
    Hi Glu!
    I'm being sent back to zero every time i start the game!
    I'm running on MacBook Pro OSX 10.9.2
    Pls Help!
  • Inon84Inon84 New Member Registered Users 1 Posts
    Same here!
    iOS 7.1 (now 7.1.1) and lost all my progress!!!
    I was at level 40 or so
    Please help, thank you
  • zeebezeebe New Member Registered Users 16 Posts
    Same thing happened to me, Mac OS 10.9.2 on an iMac and MacBook. Seriously sad there is no reply yet, especially with all of the issues being reported.
  • medic5750medic5750 New Member Registered Users 1 Posts
    MacBookPro Osx, I lost all guns and missions, back to the beginning
  • zeebezeebe New Member Registered Users 16 Posts
    OK, are we going to get any report on this?! With this many people having issue, it should not be that hard of a bug to find.....
  • GluAdminGluAdmin Administrator 2,465 Posts
    zeebe wrote: »
    OK, are we going to get any report on this?! With this many people having issue, it should not be that hard of a bug to find.....

    Yes, we are aware of the issue and have been working to fix it. We pushed an update this week, however it did not completely fix the issue so we are continuing to work on it.
  • zeebezeebe New Member Registered Users 16 Posts
    @gluadmin I find it funny that it was working just fine for me BEFORE THE UPDATE you pushed. <sarcasm>Great work!!</sarcasm>
  • pedidnpedidn New Member Registered Users 2 Posts
    My Progress was also resetted.
    Playing on OSX Maverik on MacBookPro

    Please help
  • specknockspecknock New Member Registered Users 1 Posts
    Super Admin,

    I have also been reset to zero. I am using an Apple MacBook Pro 15" HD (late 2012) with OS X 10.9.2. I was in area 9 and went back to the beginning of the game when I downloaded the new upgrade. I lost all monies, gold, and weapon upgrades. I know that you are aware of the problem and I will await your fix.

    Thank you,

    specknock
  • zeebezeebe New Member Registered Users 16 Posts
    Wow, a week old and STILL no progress on this issue. Great support, what a joke, I am SO glad i did not spend any money with in app purchases in this game.
  • 919Guy919Guy New Member Registered Users 3 Posts
    zeebe wrote: »
    Wow, a week old and STILL no progress on this issue. Great support, what a joke, I am SO glad i did not spend any money with in app purchases in this game.

    Agreed. This has become borderline ridiculous...
  • keuponslifekeuponslife New Member Registered Users 2 Posts
    I lost my progress on FaceBook from my Pc!! what can i do????
  • keuponslifekeuponslife New Member Registered Users 2 Posts
    I lost my progress on FaceBook from my Pc!! what can i do????
  • castromax1_82@hotmail.com[email protected] New Member Registered Users 2 Posts
    On my game DH2014 something is going wrong, suddenly when I log in to Facebook to continue playing, it starts from the beginning, and I already have progressed to level 10, and even finished trophy hunting in Hidden Temple. So what's the deal
  • GluAdminGluAdmin Administrator 2,465 Posts
    We have had this issue in the past and were able to address it. We are looking into it to again now. Thank you!
  • GluAdminGluAdmin Administrator 2,465 Posts
    Update from the team: there was an outage on the FB side, but things should be up again. Please try the game again and let us know if your progress has returned.
  • rkl00447rkl00447 New Member Registered Users 1 Posts
    I have finished several regions and challenges but it was reset to zero, on my iphone5
  • pedidnpedidn New Member Registered Users 2 Posts
    my progress isn't back.. everytime i start the game on my mac os x mavericks, it starts with lvl 1
  • Prettyboy1985Prettyboy1985 New Member Registered Users 1 Posts
    My progress has been reset to zero as well I'm using iPhone 5s
  • lorenzo62lorenzo62 New Member Registered Users 2 Posts
    Progress reset tuo zero. Always restart from tutorial. iMac osx mavericks
  • SeRFeRSeRFeR New Member Registered Users 2 Posts
    HI Glu!

    Almost two weeks have passed, but there is no change...(

    I'm being sent back to zero lvl every time i start the game!
    MacBook Air, OS X 10.9.2
  • zeebezeebe New Member Registered Users 16 Posts
    Been well over 2 weeks, working on 3, get this STUPID issue FIXED!!!! And to think I was going to recommend this game to some friends, not now....
  • zeebezeebe New Member Registered Users 16 Posts
    GluAdmin wrote: »
    We have had this issue in the past and were able to address it. We are looking into it to again now. Thank you!

    You think then it wouldn't take this LONG to get the new fix if you have had this issue in the past....
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