gluadmin wrote: »
Fellow Deer Hunters on Facebook,
There was a temporary outage in the backend drive where players’ progress
was stored. This outage caused some Facebook players to lose their game progress.
We are very sorry for this and have put measures in place to prevent it
from happening in future. While we cannot recover all of the progress for
the effected Facebook players, we would like to offer free GOLD to help you get
back in the game.
On game launch within Facebook, you will see a gold box in the upper left
corner of the screen. Click on that box and you will see a place to input
this code for 1000 gold bars:
If you use the code SUPERSORRY you'll get an additional 1500.
We apologize for the inconvenience. If you have specific issues you'd like to address regarding your account, please follow up with Customer Care using the instructions here:http://ggnbb.glu.com/showthread.php?97903-UPDATED-11-20-Facebook-not-saving-progress
Thank you for gaming with us.
This thread will remain open for discussion, but all other threads on this topic will be closed.
gluadmin wrote: »
We completely understand your frustration.
They will be able to assist you further.
2fargone2care wrote: »
I guess I could accept one major failure for Facebook accounts - but not the second one - Glu Admin I hope you are working on this and how will you fix this one? It's a real mess - very frustrating for those of us who did accept the 1000 gold and start over only to have the game crash again
newdianne wrote: »
I received the 1000 gold but when I entered supersorry for additional 1500, I got an error message as unsupported code. Please help me with this. I appreciate the diligence in getting this problem solved but I put a lot of time into this game.
AlexaAlexander wrote: »
just checked the POS game and see all the weapons I had that were FULLY upgraded are gone... entered the code and it said it has already been used even tho I have NOT done anything until tonight.. I will file a complaint with the BBB and with Paypal over this blatant rip-off of people that play this game.. More could have been done to replace what was lost but YOU chose to just "bend people over" and say "sorry about your luck".......................
wilbett wrote: »
lost game had to start all over . Was at lvl 55 now gone. Now got another lvl 35. No idea where that come from. But when i play with the rifle and hit x keeps telling me to click on x. The shotgun version plays fine. Just would like to have my lvl 55 back
debi h wrote: »
you have seriously got to be kidding me. I'm too old to start over. I had over 33m cash, was on the last level available......and this? What a waste and what mismanagement.
Sorry guys......i'm deleting.
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