Unable to Submit Customer Care Ticket--Please Assist

I have Deer Hunter installed on my Samsung Galaxy S4. Been playing on this phone for over a year. A few weeks ago, the game became unresponsive as I was unable to navigate game after opening it. Now I can't even open game. When I do, it goes through "Checking For Updates" routine and the freezes at "Preparing Deer Hunter" routine.

I am unable to submit Customer Care ticket as I can't open game.

I don't believe memory is an issue. I have 3.8GB available on device and another 1.84GB available on SD card. I did restart device several times to no avail. All recent updates have been loaded.

Any advice appreciated.

Thanks.

Comments

  • GluAdminGluAdmin Administrator 2,464 Posts
    MPMurray wrote: »
    I have Deer Hunter installed on my Samsung Galaxy S4. Been playing on this phone for over a year. A few weeks ago, the game became unresponsive as I was unable to navigate game after opening it. Now I can't even open game. When I do, it goes through "Checking For Updates" routine and the freezes at "Preparing Deer Hunter" routine.

    I am unable to submit Customer Care ticket as I can't open game.

    I don't believe memory is an issue. I have 3.8GB available on device and another 1.84GB available on SD card. I did restart device several times to no avail. All recent updates have been loaded.

    Any advice appreciated.

    Thanks.

    You can submit a request here: https://glumobile.helpshift.com/a/deer-hunter-2014/
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