Have you not earned any credits or have you received them and the count goes down to zero? If it's the latter, this thread will help: http://ggnbb.glu.com/showthread.php?1749-Android-Glu-Credits-balance-showing-zero
Also, please remember that on Android, Glu credits are used across games, so if you use credits in one game they will disappear in all your games.
I did one.of your survey for free glu credit but yet I still have not received the glu credits..
This is a separate issue. First, you should wait at 24 hours for credits to appear. If they still do not appear, you'll have to work with Tapjoy or SponsorPay as they are the ones who control those offers.
I'm on an Android. I have uninstalled and reinstalled and nothing has changed.
This is certainly a new issue that we have not encountered. You'll need to submit a ticket to document it and hopefully things will be resolved for you with a future update. Ensure you have enough room on your device and you've updated to the most recent version.
Comments
Have you not earned any credits or have you received them and the count goes down to zero? If it's the latter, this thread will help: http://ggnbb.glu.com/showthread.php?1749-Android-Glu-Credits-balance-showing-zero
Also, please remember that on Android, Glu credits are used across games, so if you use credits in one game they will disappear in all your games.
Its happened 21 times so far.
I dont play any other games with GPU credits.
I don't think we've encountered anything like that yet. What device/OS are you running and are you on the most recent version of the game?
This is certainly a new issue that we have not encountered. You'll need to submit a ticket to document it and hopefully things will be resolved for you with a future update. Ensure you have enough room on your device and you've updated to the most recent version.
That should take you to the proper place, good luck getting things sorted out.
Upper right of your screen and click "Submit Ticket"