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Fed up getting cheated out of Glu credits by SponsorPay!
Z1232K
Registered Users 4 Posts
To begin, I'd like to point out that this thread isn't intended to bash, flame, or offend anyone affiliated with Glu or the Deer Hunter 2014 development team.
It's very obvious that the DH2014 development team is filled with talented people who deserve credit for their hard work.
It is my hope that this thread my shed some light on a very aggravating issue so that it may be addressed in a manner that those affected will find acceptable.
I have been playing DH2014 for several months now. It has helped me kill idle time at work and entertained me on many rainy days and boring nights where there was nothing else to do. But it didn't take long to realize that Glu Credits play an important role in making weapon and accessory purchases, as well as speeding things up when you
want to hunt RIGHT NOW. Unfortunately, Glu credits do not come very easily, generally speaking, a player would be hard pressed to earn more that 5 or 10 "free" Glu Credits on any given day. As a result, if you want to purchase some of the weapons or accessories, you can either break out your credit card, (sorry, can't afford it), or you can TRY and take advantage of SponsorPay's "free" Glu credit offers found when you press the "Get More Free Glu Credits" button.
Notice I put the word "FREE" in quotation marks? That is because in my opinion, something that requires you to give up your time, energy, E-mail, and other personal information is anything but "FREE".
Since downloading DH2014 4-5 months ago, , it has been a RARE occasion that I have EVER seen a payout over 37 Glu Credits.
Unfortunately, It looks as though I will never see them, despite having spent hours jumping through SponsorPay's hoops, at least those that seem reasonable.
When you download an APP or Complete a task and do not get paid for it, there is list of offers that you have chosen to do, it contains vendor information, the requirements to receive the credit, and the payout status. If you have an item that you haven't been paid for, there is a button that says "REPORT" that you can press which has you fill out a form that first lists some
reasons why you have not received your credits, then below that is a space where you can put in your E-mail address, Full Name, and comment. Upon filling one of these for each offer I did not receive Glu Credits for, I get an automated E-mail response shown below...
When I respond and explain that I am not completing these tasks on a PC, but an ANDROID phone, the sponsors aren't sending me confirmation E-mails, and my phone doesn't take screenshots. it either turns the volume down, or shuts the screen down. To which I get this response:
In other words, "Oh, well. That's your problem!"
Below is a list of a few tasks for which I was not given Glu Credits. I believe the Glu Credits I am missing numbers in the the hundreds, if not thousands...:-(
PageId: 150617 -- MiuMeet - Live Online Dating
Req'd actions: Download and START
PageId: 82427 -- Jobs+
Req'd actions: Download and start.
PageId: 159635 -- Westbound
Req'd actions: Download and Reach Level 3
PageId: 165751 -- Dragon City
Req'd actions: Download and start.
PageId: 166366 -- BeNaughty - Flirty Dating
Req'd actions: Download and start.
PageId: 92608 -- Win Free McDonalds Lunch for a year
Req'd actions: Register using valid personal information
PageId: 164287 -- MobilePhoneSurvey
Req'd actions: Complete the survey
PageId: 164848 -- Samsung Galaxy S4
Req'd actions: Enter your valid email address and complete conta information.
PageId: 159245 -- Big 5 Sporting Goods - FB app
Req'd actions: Register for Big 5 FB app
PageId: 165637 -- $1500 Victoria Secret Spree
Req'd actions: Register with valid conctact information
PageID:103944 -- Cheap Car Insurance is Easy
Req'd actions: Submit only valid contact details to request a quote.
It would be nice if Glu would hold SponsorPay accountable for cheating its consumers out of Glu Credits they earned.
It's very obvious that the DH2014 development team is filled with talented people who deserve credit for their hard work.
It is my hope that this thread my shed some light on a very aggravating issue so that it may be addressed in a manner that those affected will find acceptable.
I have been playing DH2014 for several months now. It has helped me kill idle time at work and entertained me on many rainy days and boring nights where there was nothing else to do. But it didn't take long to realize that Glu Credits play an important role in making weapon and accessory purchases, as well as speeding things up when you
want to hunt RIGHT NOW. Unfortunately, Glu credits do not come very easily, generally speaking, a player would be hard pressed to earn more that 5 or 10 "free" Glu Credits on any given day. As a result, if you want to purchase some of the weapons or accessories, you can either break out your credit card, (sorry, can't afford it), or you can TRY and take advantage of SponsorPay's "free" Glu credit offers found when you press the "Get More Free Glu Credits" button.
Notice I put the word "FREE" in quotation marks? That is because in my opinion, something that requires you to give up your time, energy, E-mail, and other personal information is anything but "FREE".
Since downloading DH2014 4-5 months ago, , it has been a RARE occasion that I have EVER seen a payout over 37 Glu Credits.
Unfortunately, It looks as though I will never see them, despite having spent hours jumping through SponsorPay's hoops, at least those that seem reasonable.
When you download an APP or Complete a task and do not get paid for it, there is list of offers that you have chosen to do, it contains vendor information, the requirements to receive the credit, and the payout status. If you have an item that you haven't been paid for, there is a button that says "REPORT" that you can press which has you fill out a form that first lists some
reasons why you have not received your credits, then below that is a space where you can put in your E-mail address, Full Name, and comment. Upon filling one of these for each offer I did not receive Glu Credits for, I get an automated E-mail response shown below...
Dear SponsorPay user,
We would like to thank you for your inquiry. In order to process your
claim, we need some proof that you completed the offer successfully.
To help you send the right proof and get your credits faster, please review the texts below:
To show your participation, your registration, your purchase etc.
Simply send a screenshot of the email you received after completion - Please have the header (date, sender and receiver and full body text) visible, and if applicable, the amount paid.
To show that you completed a Survey or a Download
A screenshot (e.g. of the completed survey or your
desktop) can easily show that you completed the offer. Please make sure to have some identification details visible in the screenshot (e.g. an open email).
As soon as we have received your documents and can match the proof to your
offers 'requirements, we shall be happy to send you the missing credits!
If you have no way to prove your offer completion, simply reply to this email and let us know. If this is the case, we apologize that you received this automated response.
We value your time and appreciate your business!
Best regards,
Annelise
SponsorPay Support Team
When I respond and explain that I am not completing these tasks on a PC, but an ANDROID phone, the sponsors aren't sending me confirmation E-mails, and my phone doesn't take screenshots. it either turns the volume down, or shuts the screen down. To which I get this response:
Dear user,
Thank you for taking the time to contact our Support Team again.
Unfortunately, we cannot credit you without any valid proof.
Although it is unusual for our customers not to be credited automatically upon completion of an offer, we strongly advise keeping the confirmation of your participation until you get credited (it could be a welcome screen shot / an email / a survey result..)
If you have not received a confirmation email directly into your inbox, please check your spam folder.
We value your time and appreciate your business.
Best regards,
Patrick
In other words, "Oh, well. That's your problem!"
Below is a list of a few tasks for which I was not given Glu Credits. I believe the Glu Credits I am missing numbers in the the hundreds, if not thousands...:-(
PageId: 150617 -- MiuMeet - Live Online Dating
Req'd actions: Download and START
PageId: 82427 -- Jobs+
Req'd actions: Download and start.
PageId: 159635 -- Westbound
Req'd actions: Download and Reach Level 3
PageId: 165751 -- Dragon City
Req'd actions: Download and start.
PageId: 166366 -- BeNaughty - Flirty Dating
Req'd actions: Download and start.
PageId: 92608 -- Win Free McDonalds Lunch for a year
Req'd actions: Register using valid personal information
PageId: 164287 -- MobilePhoneSurvey
Req'd actions: Complete the survey
PageId: 164848 -- Samsung Galaxy S4
Req'd actions: Enter your valid email address and complete conta information.
PageId: 159245 -- Big 5 Sporting Goods - FB app
Req'd actions: Register for Big 5 FB app
PageId: 165637 -- $1500 Victoria Secret Spree
Req'd actions: Register with valid conctact information
PageID:103944 -- Cheap Car Insurance is Easy
Req'd actions: Submit only valid contact details to request a quote.
It would be nice if Glu would hold SponsorPay accountable for cheating its consumers out of Glu Credits they earned.
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This discussion has been closed.
Howdy, Stranger!
Comments
Thank you for your timely response.
I'm not sure how much more energy I'm really willing to invest in this issue.
Some of the Glu Credits I listed were from before I had my Galaxy replaced through T-Mobile. therefor I probably have more than one customer ID...:-/
I'm hoping that others who may have had similar issues will read and respond to this thread, which may or may not lead to some action by Glu or SponsorPay in the future.
Time will tell.
PageId: 182793 -- LifeLock Wallet
Req'd actions: Download and START
PageId: 181605 -- Papa Pear Saga
Req'd actions: Download and START
...and my response
I will post their response IF it ever comes.
Interestingly enough, if you Google "SponsorPay Scam", you will see they have a history of doing this to people. I found several forum discussions about it. Sad.
10 minutes into playing it I was given a 1-time-offer for an outlaw rifle that was on sale 82% off 1000 Glu Credits.
I could've had it for 178 Glu Credits... but I seeing that I only have 149 Glu Credits, I missed out !!!
THANKS FOR NOTHING SPONSOR-PAY!!!!
[/I][/B]
Hi, I wonder if you would enlighten me to your technique in getting glu credits?
$ 4.99 and never received anything. Please send my credits
Thanks for letting us know you've had a positive experience. It's helpful for us to hear all sides.
I understand the need to accentuate the positive, but I think you are reaching (back) a bit with your reply. (LOL)
His post about sponserpay is about one week shy of being one year old. Is the use of sponserpay even relevant now?
LOL. Yeah, I missed the date on this thread.
SponsorPay is relevant insofar as the teams often change up the offerwalls.
But yeah, guilty of necroposting.
Glu gets paid a few cents everytime you view a video. Don't let them blow smoke up your butt thinking its just sponsorpay or the other clowns. They know ****ed well you are getting screwed but they also know that none of you are going anywhere anytime soon. The only smart ones are the ones who never pay a penny to play the game or who do not fall for any scams other than viewing videos.
Thanks for the feedback, Jimmy. Closing super old thread now.