Not Loading/"Please check your connection"

I have been playing this app on my kindle fire for a few weeks now. I am on region 9 with two hidden regions unlocked. It has crashed a few times, I just boot it back up. However, now I am not able to get past the Checking for updates page. I have seen a few threads to un-install and re-install. I have NOT tried that yet MAINLY because I have spent REAL money on this game. Purchased coins to buy stronger weapons....to refill energy..etc I do NOT want to lose my progress. And I see a few threads that DO say I may.

What can I do? Again, I have REAL money invested in this game now. If I lose my progress, meaning the money I have also put into it, I am going to be HIGHLY irritated. What do I do to make the game load again?
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Comments

  • Roland DeschainRoland Deschain Experienced Member Registered Users 303 Posts
    My DH2014 is doing it also. It is stuck on "CHECKING FOR UPDATES" and it also says "PLEASE CHECK YOUR CONNECTION".

    My connection is fine, I can play Dino Hunter without any issues.

    I am going to submit a ticket and wait. Meanwhile, I can still shoot Dinos.
    Kindle Fire HDX 8.9 and iPad
  • todfoxxtodfoxx Senior Member Registered Users 1,933 Posts
    Same has happened to me last night. My connection is excellent. Dino hunter loads perfectly. Not sure what is going on.
    Galaxy tab S :cool: Kindle hdx
  • beerdrinker77beerdrinker77 New Member Registered Users 1 Posts
    Yes I'm on region 13 it's been doin the same to me hopefully it will be resolved soon considering I pay about 25 bucks a week on glu coins
  • 2fargone2care2fargone2care Experienced Member Registered Users 185 Posts
    Am getting the same check your connection........ugh - Although it's just on my Kindle - my FB game loads fine - I started up with a new FB account just to remember what the thrill was about when I didn't have enough bucks to guy my needed guy - those were the days - it was getting boring letting that Pendragon eat me up
  • RaigeGedonRaigeGedon New Member Registered Users 1 Posts
    I am having same issue... it started 10/3/2014 at around 7pm est. I sent a ticket too. Forums said to force stop app... but that didn't fix my issue. Shooting dinos still works though.
  • RomeoWhiskeyHotelRomeoWhiskeyHotel New Member Registered Users 12 Posts
    Not happy about it but glad to hear it as I have the same issue with the time frame starting the same as RaigeGedon's. Hopefully this is just a server issue that they will repair.
  • 2fargone2care2fargone2care Experienced Member Registered Users 185 Posts
    Kinda old that this may go all weekend - what is up? Glu? Anyone? It first started with the new pop up ads - and then the update just broke things
  • Mary AliceMary Alice New Member Registered Users 2 Posts
    I'm having the same issue. Hopefully it'll get fixed soon.
  • tangytobytangytoby New Member Registered Users 1 Posts
    I'm also a kindle user and its been stuck on "please check your connection" everytime I try to log on.
  • swaggerjrswaggerjr Experienced Member Registered Users 116 Posts
    Me too here had same problem.....but maybe the problem is from server provider....it notice to me last night
    :cool:Android tablet note 10.1:rolleyes:
  • ElectechElectech New Member Registered Users 1 Posts
    Same problem started last night, have masses of money and real money invested also I'm have completed level 14 and have advan ed weapons i dont want to lose.
  • todfoxxtodfoxx Senior Member Registered Users 1,933 Posts
    I hope it gets fixed before the Halloween hunts, those are fun!
    Galaxy tab S :cool: Kindle hdx
  • GlfjunkeGlfjunke Junior Member Registered Users 68 Posts
    Game loads and after a hunt, it shuts down. No music during hunt but comes on after hunt. Must be a problem?
  • JerseyHotbloodJerseyHotblood New Member Registered Users 3 Posts
    Kind of happy to hear I am not the ONLY person having this issue. Idont want to remove and re-install because I hear you can lose EVERYTHING. And the money I have put in to advance? I would be ****ED if I lost my progress. If that DOES happen..I will be expecting a refund on money I paid to help advance. Hoping this is fixed soon. Has anyone else uninstalled/reinstalled and NOT lost progress?

    Thaanks all
  • gbirdgbird Junior Member Registered Users 57 Posts
    I am so **** ****ed
    mine started working again and my platinum coins are there as is my money but my 12,470 gold coins are ****ing gone!!!!
    I am so ****ing done with this game
    i am and have been stuck in this **** hospital for 6month and my wife paid for all that gold on here dammit and now the **** is gone!!!!
  • todfoxxtodfoxx Senior Member Registered Users 1,933 Posts
    You can uninstall from device and reinstall on kindle tablets and lose nothing. But that is not the problem. So don't do it. I have sent in a ticket to Glu. So hang tight I'm sure it will get fixed (I hope) soon.
    Galaxy tab S :cool: Kindle hdx
  • todfoxxtodfoxx Senior Member Registered Users 1,933 Posts
    Update: My game is working now.
    Galaxy tab S :cool: Kindle hdx
  • Roland DeschainRoland Deschain Experienced Member Registered Users 303 Posts
    Mine's working now, all assets seem to be intact.
    Kindle Fire HDX 8.9 and iPad
  • 2fargone2care2fargone2care Experienced Member Registered Users 185 Posts
    **** not me - did you do anything special - like a stop or anything Is it the Pendragon? Is it cursed?
  • 2fargone2care2fargone2care Experienced Member Registered Users 185 Posts
    Force stop and reboot - mine is working now
  • todfoxxtodfoxx Senior Member Registered Users 1,933 Posts
    Nope, I just checked back and loaded. Now back to popping off pendragon with brain shots! Oh, and lets hope that the Halloween hunts find our kindles before Halloween! :cool:
    Galaxy tab S :cool: Kindle hdx
  • gbirdgbird Junior Member Registered Users 57 Posts
    That's just freaking Skippy
    Everything came back but my 12,470 GOLD COINS that were bought and paid for and neither flu or Amazon want to give it back
    My wife bought them with a prepaid credit card that she lost somewhere so I guess I am just screwed
    Funny how the gold goes missing but the rest of my **** is still there
    Did this happen to anyone else that had a bunch into this game
  • todfoxxtodfoxx Senior Member Registered Users 1,933 Posts
    That's alot of coin to lose, have you tried uninstalling from device, then reinstalling? It may pick up your lost coins. The cloud may not have loaded this bug that has occurred.
    Galaxy tab S :cool: Kindle hdx
  • gbirdgbird Junior Member Registered Users 57 Posts
    Toddfox
    I am afraid to do that again because when the check your connection bug was going on Sa****ay I called
    Amazon game department and they told me to do that and nothing happened but when the bug issue
    was gone yesterday all my gold was gone and neither flu or Amazon want to do anything about it
    And yes I am very unhappy about it but what can I do about
  • todfoxxtodfoxx Senior Member Registered Users 1,933 Posts
    I would give it a shot, you have nothing to lose(literally). So I hope something can be done for you. I recall threads were you and I conversed about something. You were in the hospital then. I hope you are getting better, and close to going home. 6 months..sh*t that is a long time. I remember how it felt when I spent a little over 100 days in UofM hospital. Sucked bad.
    Galaxy tab S :cool: Kindle hdx
  • gbirdgbird Junior Member Registered Users 57 Posts
    I reloaded it and nothing and I still haven't heard back from glu and I doubt that I ever will plus even if I do I am not holding my breath that they will give me my gold back
    Yes it has been a long time in here
    I was out for a week then had some issues come up and back to the hospital I went
  • DEERMASTER13DEERMASTER13 New Member Registered Users 34 Posts
    Didn't see this thread till now. I still can't load on kindle. Sorry to hear you lost all your gold. I just started back with game after ALL my progress and coins were lost and am back to level 14. Hope they get you straighten out
  • gbirdgbird Junior Member Registered Users 57 Posts
    Thanks Deermaster13
    I hope so to but I thank they are gone for good
    Still haven't heard back from glu about it and I doubt that I ever will either the dirty chicken chokers
  • gbirdgbird Junior Member Registered Users 57 Posts
    I guess I will have to have to 24hr nurse watch videos for a few days to build my gold back up lol
  • gbirdgbird Junior Member Registered Users 57 Posts
    Well can't watch videos to get COINS anymore that really sucks
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