Ugh me too! I restarted the app and tried restore purchases (long shot, I know) but still have nothing. I sent a ticket to customer care but I’m thinking since the new SYS has already started they won’t be able to do anything.
This just happened to me for the 2nd time with my Silver subscription. My subscription renews on the 15th of each month, I noticed yesterday that I didn’t get K stars with my daily gift box and this morning my energy is was at 42, not 47 (which is full for me). I’ve tried to restore special purchases several times but it…
They said the same thing to me! I asked them what am I paying full price for the subscription for then? It clearly says the subscription comes with new clothing items from 15+ monthly quests, so like where are these quests at? They said they’ll look into it lmao 😂
Customer care is absolutely useless! This started in July for me. My subscription was billed July 5th and I didn’t get any advantages - no extra energy, no K-stars with the daily GB and no quests. I reached out to customer care and they said to restore special purchases lol 😂 which did NOTHING. I ended up canceling the…