I was on the phone with Samsung technicians for HOURS backing up all my info on Google and they said NEVER DISABLE GOOGLE PLAY OR SERVICES! I literally have a Samsung account with them so why would they lie?
I'm still getting notifications from the game bc I have an open ticket with support but since I'm using an ANDROID I get the white screen as well. GLU'S solution is to DISABLE Google play and Samsung warned me not to do that
DO NOT DISABLE YOUR GOOGLE PLAY SERVICES. I repeat DO NOT DISABLE YOUR GOOGLE PLAY SERVICES. You are putting your game and whatever technology you're using at risk for stealing ALL your information. Seems like Glu wants this to happen so we lose EVERYTHING we've PAID FOR and have to buy it all over again. Message me and I…
This is why NO ONE should disable their GOOGLE PLAY SERVICES. It's what protects your game and when you buy something your receipts go to your Gmail account aka GOOGLE ACCOUNT. That's the only way you can prove what you purchased.
I have a white screen this whole week and haven't been able to sign into Facebook for a month now. They kept telling me they were fixing it and now I can't play at all smh!
Samsung told me to NOT delete ANYTHING from my tablet. I shouldn't have to delete "Google Play" in order to get my game back. It was just working LAST WEEK (except for signing into Facebook, which is why I take PICTURES of EVERYTHING I own).
Do you know how much MONEY I have spent on this game? Is this a joke? So now our game is just NOT going to work anymore if we are playing on an android?
I'm using my Samsung Galaxy tablet and white screen ALL night. Haven't been able to sign into Facebook for weeks and have open ticket with customer support. Now what is going on with the game?
That is NOT true. It's been a little over a week that Android players are having trouble logging into Facebook. They're working on it because they said if you're not logged into Facebook they can't SAVE your game.
FACEBOOK IS THE ONLY WAY THEY CAN RECOVER YOUR GAME! They straight up told me if I'm NOT SIGNED INTO FACEBOOK I can't get anything back when I've spent so much money on this game. They said they're working on fixing it but you should always let them know or you can lose everything.
Omg I'm playing on a Samsung Galaxy tablet and will NOT sign into Facebook and they said that is the ONLY WAY for them to SAVE your game. I've notified them and they've said "the team is working on it." I thought it was just me!