No in-game customer care button

lodoloslodolos New Member3 PostsRegistered Users
Hello,

I follow the guide to access in-game customer care but i don't see any button with that word

My deer hunter 2017 setting window only show

Music
Sound Effect
Key Hint
Credits
About
Privacy
Forum
Licenses
Google Play

So where's the customer care button? need to submit ticket for my purchase that's missing after a week...

thanks,

my order number GPA.3304-6443-3791-48866

Comments

  • Tanner96Tanner96 Advanced Member 544 PostsRegistered Users
    Push the button in the top left of your home screen, then after Music and Sound Effects, you should see the Customer Care button. That's how it is on my screen anyway, I'm not sure why it wouldn't be on yours. Good luck!
    :mad:iPad 4:mad:
  • lodoloslodolos New Member 3 PostsRegistered Users
    after music and sound effect is blank, no button, even facebook button is not there...
  • Tanner96Tanner96 Advanced Member 544 PostsRegistered Users
    That's weird, I don't know why it's on mine , but not yours. If it's not too inconvenient, and it won't cause you to lose progress and weapons, you might want to delete and reinstall the game. I don't promise that will work, just an idea.
    :mad:iPad 4:mad:
  • lodoloslodolos New Member 3 PostsRegistered Users
    thanks, i managed to contact the support and they said sorry and cannot refund my purchase... so now i play gameroom version and hope all my progress will be saved.. not going to make any purchase anymore...
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