Last time they said it was a server issue with Amazon. Don’t they have people that work with the game that monitors these forums? If so, why won’t they comment. Even if they just said. We don’t know why or how or when it will be fixed, however we ARE aware of the issue. That would be something at least
I’m having the same issue. This happened before when they did the big winter/Christmas themed events. Repeatedly getting “connection lost” “Restart” message. Never found a solution, just tried ever so often- couple hours later, worked fine. My guess is, bug related to the newest update, they’re working on it. Will fix, but…
I was able to play around 6:15 for about 25 mins, then I got the Retry or Restart error. Retry didn’t work. Tried Restart option. Now it’s doing the Something went wrong - server problem error again. 🙄