Buying gems but didn't receive bonus gems..

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  StickToYouLike Registered Users 126 Posts

  July 2013

  Dandi6 wrote: »

  Okay so i got 99.99$ worth of gems, thats about 5200 gems but on top it says bonus gems plus item. Yes i did got the item, but where is the bonus ? 3000 gems?

  
  Hi, We are unable to address billing or currency issues in the public forum due to privacy issues. Please submit a Customer Care ticket here: http://glumobile.custhelp.com/app/ask Thank you. Also, please be sure to document what device you are using and how this issue occurred.

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  Matthew137 Registered Users 17 Posts

  August 2013

  110 gems is $5. X20 would be 2200 gems, but 5200 is the 3000 bonus...

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  Percy Registered Users 66 Posts

  August 2013

  Matthew137 wrote: »

  110 gems is $5. X20 would be 2200 gems, but 5200 is the 3000 bonus...

  
  This is correct. Sorry for the confusion!

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