Whenever we have information to share, we offer it. If you haven't heard anything from us, it's because we don't know enough to say anything.
Remember, we're just moderators here, not developers.
We don't have any control over (or insight into) your account from the forums.
If you'd like to submit a customer care ticket for more information, please use either of the email addresses below:
For iOS and general support: [email protected]
For A…
Please submit a ticket directly to our Customer Care Team by sending us an email that includes your device information, the game name where you need help and a detailed description of the problem. Please be very specific and provide the step by step…
We don't have any control over your account here. If you've already submitted a ticket, then that's really all you can do. They should get back to you within 48 hours.
You can find game updates in the App Store, yes. If an event has been announced and you're not seeing it in-game, then you may need to update.
I hope that helps!
Please submit a ticket directly to our Customer Care Team by sending us an email that includes your device information, the game name where you need help and a detailed description of the problem. Please be very specific and provide the step by step…
Please submit a ticket directly to our Customer Care Team by sending us an email that includes your device information, the game name where you need help and a detailed description of the problem. Please be very specific and provide the step by step…
Hey, folks.
I just wanted to drop in and let everyone know that the developers are aware of the problem on Amazon devices, and they're actively working to solve it. There should be a solution very soon.
!!!
TIME TRAVELING iPHONE 4 USERS?!
This is huge! How did they manage to participate in a sale that occurred yesterday... four months ago?!
Let's go with "up to 48 hours..." and you go ahead and pipe down for awhile. Let these folks get their ans…
Anyone who made a purchase while the sale was going on can contact Customer Care to have the issue resolved. They're actively working to be sure that anyone affected is given what they're owed.
The links, again, are as follows:
For iOS and general…
From what I understand, the weapons start with identical statistics, but there's a chance for higher or lower ones depending on how (and with what) you upgrade.
The moderators here are just that: Forum moderators. Although we can pass your concerns along to the developers, we do not have any official news or information about future updates or content. If ever such information becomes available, either I or…
I've passed on everyone's concerns.
Even so, it might be a good idea to create a customer care ticket.
For iOS and general support: [email protected]
For Android support: [email protected]
Please be aware that it may take up to 48 hours for a…
There's not much that we can do from the forums. We're moderators, not developers.
With that said, I've passed your questions along. If you submit a customer care ticket about the issue, they'll work to resolve it as quickly as possible.
For iOS a…
We don't have any control over your account in the forums.
If you've already submitted a ticket, then you'll need to wait until Customer Service gets back to you.
At its core, EW3 is a free game. You can play forever without paying if you want to.
Also, believe it or not, the experience of our players - all of our players - is our top priority. There's a lot going on behind the scenes to make sure that the g…
Unfortunately, we don't have access to the inner workings of the game; we're just forum moderators.
Submitting a ticket really is the best way to get information.
Uninstalling and reinstalling the game then launching it with your device in airplane mode might do it.
Really, though, are you sure you want to reset your characters? All of that hard work you've put in will not be recovered, and neither will any …
The PVP Arena is an event that is only available at certain times. Standard PVP is always available, as long as you have a stable Internet connection.
As far as beating the 8th level boss goes: Try new tactics, upgrading your weapons, or offering y…