After you get a loot, there's a chance that it will say network error and you don't get any items. Finally found 1 gold item and bang, network error and nothing in inventory. Funny how they say network error but my Wifi was fine, and after I pressed the button it went smoothly and didn't even say "accessing network."
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Just kill your game and reload it. This will cause you to log into a different server and should fix your problem.