Random server crash. *account help*

Hey guys, just turning to the forums for some help. Ever since that last update we have experienced, eternity warriors hasn't been able to run for more than a minute on my iOS device. It comes to the point where I really can't play at all, I can't pvp, I just lose the tokens. And the same for endless mode. Am I to re-download the game? And will I still have my existing account. Defenitly not worth starting over if stuff like this happens... Thanks.
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