Help game not working getting accessing network

SliceSlice Registered Users 42 Posts
I bought a gem pack and in the middle of it loading an accessing network came up and then error 20024. Now it took my cash doesn't show the gems there and I can't play cause the accessing network is coming up nonstop! Anyone else have the same problem and know how to fix it. Please let me know. I don't wanna lose all my stats and coins and plus all the time and money i put into the game. Some one help please! Hopefully it an easy fix


  • HandlesHandles Registered Users 911 Posts
    Please completely log out of the game, shutting down the app and then logging back in. Once you are logged back in the issue should be corrected.

    If you are still having issues after following the above directions then please contact our Customer Care team with Your character nickname, platform you play on, language used and the iTunes receipt ID of the transaction.

    Please DO NOT post any of the information on the forum!

    For iOS and general support: [email protected]

    For Android support: [email protected]

    Please be aware that it may take up to 48 hours for a response.
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