Report EW3 Issues Here!
SamuraiPizzaCat
Member 3,359 Posts
Hey EW3 players!
I received a private message from a member of this forum informing me that the game is in shambles and mods of this forum seemed to have vanished. I've read a few posts and kinda get the gist of what's been happening. Automated replies from Customer Care after waiting weeks for a solution.
I'm not at all familiar with Eternity Warriors 3, as you can probably tell by my girly signature haha! But whatever the issues are in this game that players are experiencing I can try my best to find out what's happening for you all.
So please share in clear detail what the issues are and I will try to get to the bottom of them all. And I mean full detail too xD Like are you using Wifi and all that jazz!
I don't work for glu so of course I do not have any inside information or gain. I can't make any promises but I will try to get some answers.
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Comments
1. Mage stuck in inventory after update last Sept 10 , still no signs of fixing from gIu.
2. Arena PVP lag , has been going on for the last 2 months. We see our opponents switch from one side to another hitting nothing but air , and hitting them in the air , lol.
3. Arena matchmaking. High GS matchup mostly with low GS , there seems to be no sort of criteria in choosing opponents.
4. Ivar caverns reagent drop. In the map description , it says that the map drops demon lord reagents , but still all the time drops demon prince reagents , while we barely see them drop demon lords except for eye.
Awesome stuff pxyche22, well, it's not awesome you and other players are experiencing them but you know what I mean
So these are the ones that are the main causes of concern in this game?
Yeah I have noticed this too. Well Kush seems to come on once in a blue moon as he's busy with other stuff I believe and Kuro doesn't have anything to do with EW3 as far as I am aware when it comes to knowledge of this game. I admittedly haven't seen gluadmin on here for sometime now
Ahh that old chestnut! They do it with every game they bring out practically! Rush out new content before addressing issues! Stardom: Hollywood is still riddled with glitches yet I have been told there probably won't be anymore updates for it thanks to KKH taking full command -.- But you don't wanna read about that girly shizzle haha! So looks like the same thing is happening here in the sense of new content and no fixes for bugs = more issues.
I hope I can help too! Leave it with me and I'll see what I can find out. Sadly, I can see why players feel the developers have become less player based and more focused on those dollars which is very sad. Customer Support have always been very good to me so I have no issue with them.
Yeah , gluadmin and the rest probably got tired of addressing issues that are never gonna get fixed hence their disappearance. But i really hope you can be our voice this time around . Thanks
hey lady nice profile ya
Of course I sympathise, after all I'm just a regular player like everyone else on the forums
I think gluadmin is just ultra busy with glu, they're bringing out so many new games all at once but it is odd how he has vanished! I used to talk to him quite regularly
Right with the general crashing, do you have at least 100GB of free memory on your device? I know all glu games require at least that if not more just to keep the game running efficiently. The friends crash sounds like a run-of-the-mill glu game glitch so I will include this when reporting the other issues. I'll include the mage lock too just incase it's a bug of sorts but hopefully you will be able to unlock it as you said *Crossing fingers and toes*.
LOL! Ohhh why spank you :P
HAHAHA! I have that effect on people xD
What do you mean by name change? As in they can change it but others can't or they shift names? If it's shifting this sounds like a connection error which glu have no control over. Ohh so Android is pretty together by the sounds of it. I'll include all of this too
I have composed a report to several places including all these issues mentioned here, hopefully I'll have a response/answers for you all soon but please don't hate me if they come back with the same waffle as you guys have received :P
Now why doesn't that surprise me xD iOS has a shed load of issues! I'll mention this when I get a response
Ohh I see. No problemo I did mention what you said in your previous comment so I'll touch up on it with what you said in your reply when I get a response
They will get back to you even though the long wait sucks! But when I get a reply I will be sure to add your comments
1. Mage getting stuck
This started to happen when we got 3.0 patch, was no problem up until that. The reason for the mage character getting locked is that normally the Mage class needs to be unlocked by completing normal mode of the game with either warrior or monk. For some reason now after 3.0 when you get Network Issues window pop-up and you force close the game the mage character seems to go back to "locked mode" and Level 1. Some people have tried to unlock her again by again completing the Ivar Montain with the other classes. Even if it shows her as level 1 at login she hasn't actually been reset to level 1, she is her normal level but you get the starter tutorial, and when that happens the game comes to a point where it wants you to evolve your weapon and don't allow you to click anything else, since most people already have equipped a max evolved weapon they are stuck.
2. Chat Issue
Chat was working just fine earlier, they broke it like 2 month ago with a patch. Both the global chat and Guild chat is broken right now for everyone. We have all pretty much been playing without being able to communicate in game since then. Ohh the private chat works without any problems.
3. PvP mismatch.
Same here it used to work "fine". With that I mean of course it happened that a high gs player occasionally got matched vs a low gs player but that happened maybe once in 30 fights or so, so no real biggie.
Since also patch 3.0 we are matched pretty much only vs low gs players. I mean I am 14k gs and I get matched vs 500-5000gs players like 95% of my fights. Need I say they are being 1-h killed. Not good for them and no fun for us. So from start of the tournament it's just a matter of who pays more gems on energy and kill most noobs. Atleast earlier we fought vs other good players so the Arena was atleast challaging in that sence.
While at it also ask them to fix that we should loose a PvP Star when we loose even after we have reached Rank 0. Right now you loose a star when you loose up untill rank 0, after that it's again just a stupid race and not anything about skill.
4. Weird Lag in PvP
Don't remember when this started. I mean it has never been 100% good since PvP Arena started but it was definitely playable first month. Since like two patches back they broke something. Even with awesome wi-fi network and low 30ms Connection to the game server, everyone has this weird lag as if we where playing with 700-1000 ms.
hope you get a soon answer pizza
Honestly, I am more than happy too
Thanks so much for the added detail, SirDigital! This should be really helpful for the guys who will hopefully look into all those issues!
Hahahaa! I think if every player bombarded them they wouldn't have a choice but to address the issues asap xD You and me both on the answer front Buno2! Hopefully will not be waiting too long ^_^
Hey no problemo! Just hope it helps with the crashing so it's one thing you can tick off
For me thanks
Thanks again for replying. I didn't know if you would, no one else has. And especially for stepping up even though you typically don't have any involvement with EW3. Seriously made my day when I saw an inbox reply.
BOOOYAHHHH!!! So pleased that freeing space did the trick
Heyy R0nBurgundy (love the username btw
I have had a response regarding some of the issues, the others they will get back to me as it's not their expertise
Mage - "Our team is aware of this, and they are needing to handle each case individually to correct it in game, so it is taking quite a bit of time due to the number of players having the issue."
My guess is report your mage issues players
Arena Lag - All pvp with our games becomes challenging, due to everybody having a different strength connection. The teams are always looking into new ways to add game stability to make the lag less noticeable during matches.
Matchmaking - this game has a high volume of dishonest players, so unfortunately, these features don't work the way they were intended. We do take cheating very seriously, so we address those players as we find them, but with games like EW3, it is very challenging.
Ivar caverns reagent drop and Game crashing - "I will need to ask the team. I don't have any information myself, and I don't see much in the team notes, so I will ask and see if these are known issues with the game."
For the Android Issues, "I'm not sure about the Name Change option (I was unaware that any players had this option), but I do know that Android does seem to have a lot more trouble with connection stability, and network issues, due to the huge number of different types of Android devices. Samsung devices especially, tend to have tons of background apps that slow down the processing speeds, and players rarely know about all those programs. Apple tends to be a bit better for those issues, because not much changes from Apple device to Apple device, so updates address the Apple players as a whole more effectively.
I will put some notes over to that team, and to the forums, about these issues even though I know most are known, and being worked on."
I guess your intentions are good and you're trying to help, but since you have no ideea about this game or what's happening, you only make things worse by giving these stereotype answers.
And no, this was not heplful at all.
I don't know from whom you got these answers but none of the answers is really an answer.
I can count at least 3 big lies in the answers you got, so either the one who gave them to you is mocking you or he doesn't know what this is all about.