Damaged account

hello friends glu.MI problem is with the game ETERNITY WARRIORS 3. After installing the latest version, to finish loading, shows a message that says my account is damaged and contact you
My account is arkanngel @ gmail.com, the name of my character is ARKNGEL, is a level 60 warrior, and my tablet is a nexus with android system
thanks for your help and I hope your ayuda.sorry me for my bad English
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