Yesterday when I logged in game I saw my lvl 53 warrior named Krrogan, replaced with a lvl 4 warrior named UNrr62 and game was almost fully reset from scratch. I mean I lost all my money, all my inventory and all my gems ( like 57 or so ).
Still, if I am looking under achievements tab, I can see all my lvl 53 achievements, but the account says I am new to the game and started as lvl 4 warrior.
I mention this happened to me before again, like 1 month ago, but that time, my char was reinstated in no time.
If some admin will read this, please reinstate my lvl 53 warrior with 13K+ GS.
I also mention I've never used any 3rd party software or mod and played the game exactly as it came from the developer.
I've already sent 2 tickets but with no answer yet.
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Comments
This is speechless....
That sucks bro and I sincerely feel bad for you. I know it's not what you want to hear but all you can do now is wait, unless somehow you get your character back before glu responds to your ticket. I waited over 6 months for them to get back to me but once they did, they helped me out immediately and reimbursed me for my time. Good luck
Edit: Oh ****.... again... and this time its lost for good, reinstalling didn't work.... ****it i had 6100 GS and had been saving up gems for days to get some more upgrades... ****IT
Unfortunately you're completely right. Aside from a handful of rare cases I've heard about, most people have had to wait months for a reply from glu.
I waited over 6 months to hear from them but once I did, they went all out to make things right. its the wait that sucks though, I know. you gotta try and be patient. its all you can do. good luck to you-Max