Game broken at load

bigeasy · January 2014

How many people have this issue now since update?

At load screen 3/4 of it says down for maintenance while the last 1/4 is the games loading screen. It never loads or anything.

Merlin7070 · January 2014

Same over here

RobertJS8975 · January 2014

Same here had a update and when it finished crashed and can't load

aquaris_81 · January 2014

same .... "At load screen 1/2 of it says down for maintenance while the last 1/2 is the games loading screen." It just hang there.

My using IOS...

faster fix up Glu....

rescue1 · January 2014

Same here, 1/3 loading screen to the right and 2/3 "The server is temporarily down for maintenance, come back soon."
PS: the text could be selected and copied. How strange.

Levi1960 · January 2014

Yes, my game is the same way. E/4 of the screen says down for maintenance, etc .... It never loads. I have spent nearly $200.00 in in app purchases. This needs to be fixed. (Levi1960).

bigeasy wrote: »

How many people have this issue now since update?

At load screen 3/4 of it says down for maintenance while the last 1/4 is the games loading screen. It never loads or anything.

Psicopata · January 2014

rescue1 wrote: »

Same here, 1/3 loading screen to the right and 2/3 "The server is temporarily down for maintenance, come back soon."
PS: the text could be selected and copied. How strange.

Same here. Does anyone tryed to erase and reinstall the game?

Aaron1910 · January 2014

They released an update a couple hours ago, it was buggy and not up very long at all. After realizing something wasn't right, server was back down for maintenance yet again

StarBlade · January 2014

I guess many people have this problem.
It would be great if one of the admins tells howlong this downtime would take

Youassassin · January 2014

securedownload.png?_subject_uid=20710350&w=AAB3GEdbegg-YZ0-jbIXTuRS3pJ1Et4LxslKcoai8wHVtQ

here's a picture

rescue1 · January 2014

Psicopata wrote: »

Same here. Does anyone tryed to erase and reinstall the game?

Be careful if you want to do that. According to the support, you should install another glu game to force the data to be saved to iCloud before you uninstall this EW3. Then re-install and your data would be recovered.

But I won't try this unless it's proved.

s4df4ce · January 2014

The other thread was closed due to server being back up... Not quite so now..

Psicopata · January 2014

rescue1 wrote: »

Be careful if you want to do that. According to the support, you should install another glu game to force the data to be saved to iCloud before you uninstall this EW3. Then re-install and your data would be recovered.

But I won't try this unless it's proved.

Thanks, I didnt know about that...

troyie · January 2014

Levi1960 wrote: »

Yes, my game is the same way. E/4 of the screen says down for maintenance, etc .... It never loads. I have spent nearly $200.00 in in app purchases. This needs to be fixed. (Levi1960).

Wow so people actually spend real money in these games? If I get stuck and have to spend money, i would just play another game.

warlordace · January 2014

Same problem here on our ipod touch, ipad air and our ipad 2 (the new ipad). Please fix, my daughter and I want to play. ty

Pocketq10 · January 2014

Same here and I deleted the app and needs for it to be restored and lost everything

glu admin please resolved quickly I just bought 20 dollars in gems too 😩😩

StarBlade · January 2014

Aww bro, u gotta read first before doing any thing... Hope they will help u out

DFresch · January 2014

Pocketq10 wrote: »

Same here and I deleted the app and needs for it to be restored and lost everything glu admin please resolved quickly I just bought 20 dollars in gems too &#55357;&#56873;&#55357;&#56873;

Hope this helps, Pocketq10:

"If you have any questions regarding your account currency or your purchases or anything related to a transaction on your account:

You are required to submit a ticket to our Customer Care team and address the issue via email here: http://glumobile.custhelp.com/app/ask No such private and personal matters will be allowed on the open forum.

Thank you for your understanding and cooperation."

Moloch · January 2014

As DFresch said, if you have account recovery issues, please send a ticket to Customer Care. We have the ability to restore accounts, but we cannot do so until the problems are fixed and the servers are back up. No current ETA on that, but everyone in the office is working on it!

If you need to submit a support ticket, due so here: http://glumobile.custhelp.com/app/ask

Game broken at load

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