If I lost all my work and progress on my toons. Just because of some updated. I'll be starting new.... And a new game. Very sad when I download the update and lose all my work. And never hear back from anyone on this ticket thing..... Something needs to happen. I just want to know something. Otherwise I have no choice but to spend money on some other game.
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Have you played EW2 yet? Checkout how many players are complaining about game resets from 0
Creating more tickets will only delay the process. As it said in the statement, we are backlogged. You will all have to be patient as we move forward with tickets.